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Covert Cadillac

Austin, TX

4.4
1,021 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,021 reviews

January 28, 2024

Our sales representative Shane made our purchase easy and low stress. We found just the car we were looking for and everyone at the dealership was very professional. We currently live out of state and Shan More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hauser
January 23, 2024

Payton did great job in helping with our repair work. He timely in calling when work was complete. More

by Vpinno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
January 21, 2024

Shane was great and everyone at the dealership was friendly and professional. I could not recommend Covert more highly. More

by tomgardner2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hauser
January 14, 2024

From the very moment we meet our sales person Shane Hauser he made us feel comfortable. He showed us several vehicles and let us make up our own mind as to which car we would be interested in without a More

by jperez203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hauser
January 12, 2024

I live in California and purchased a vehicle from Covert in Austin TX. Shane Hauser was very helpful, sending me videos and helping me get the shipping arranged after the sale. I am very happy with my exper More

by Lambert.calvert14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Hauser
January 11, 2024

Shane was great. Everyone so helpful and easy transaction. Thank you for helping make buying a car a pleasant experience! More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hauser
January 03, 2024

Thank you Shane and Brian for making my buying process smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants More

by Jehryca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leticia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kafui Dzubey-Dzide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Raygo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hauser
November 16, 2023

They are terrible at setting customer expectations. about cost and duration of needed service. Went in for a flat tire. Took all day and said simple puncture could not be repaired. Total cost over $300 More

by grammycodger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2023 -

Covert Cadillac responded

We are sorry to hear that your experience with our Service Department was unsatisfactory. Please call our Service Manager Nathan at (512)583-3476 so you can discuss your experience with him.

November 13, 2023

The processed was smooth. The only cons is the trade-in price for my Cadillac was a little low. More

by websayt
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kailey Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

David was so amazing to work with! We called asking about an Escalade ESV well after 6p. He got us pictures, video and got my car appraised site unseen with pics and info we shared. He More

by R.E.ANGULO80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bislar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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