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Covert Cadillac

Austin, TX

4.4
1,021 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,021 reviews

April 22, 2021

Entire sales process was smooth, professional and Entire sales process was smooth, professional and quite enjoyable! I will recommend to anyone I can for this outstanding transaction! Chris was an More

by soonermedia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Khachatryan
April 21, 2021

Gavin was excellent from the start!! The process was very smooth and quick. I appreciate Gavin for taking care of us while we were at the dealership; he was very professional, knowledgeable and courteous ( I More

by Brittany White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Great services..if you are on the market ask for JD..the best Sealeperson 👍.. The whole team was really nice and helpful...I love my car and I definitely will be back to buy an Escalade. More

by luisrigualmecanico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

We had a great experience purchasing this vehicle! Everyone was very kind and welcoming! They were not salesy at all and were there to assist and answer any questions. Ask for JD is he was awesome an More

by vale2bere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Chris ‘ Made my experience at Covert very enjoyable Chris ‘ Made my experience at Covert very enjoyable he went out of his way to make my purchase fill relaxed and fun. If not for Chris I would n More

by Kirk Rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

JD and the team at Covert were great to deal with! Fair pricing and made it easy to buy from. Highly recommended them, ask for JD! More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

THE BEST PLACE FOR A VEHICLE! We’ve purchased 4 this past week and will DEFINITELY be back soon! Best customer service! Ask for JD! More

by crd85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Best experience we’ve had! The service was so great, we ended up buying 4 cars from them! The only place I’ve ever go! More

by crd85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Let’s be honest, buying your first car is pretty terrifying, especially if you know nothing about the car industry. I went in there kind of intimidated and started looking at some cars. Gavin approa More

by Titovill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

The salesman, Gavin, was Great! The sales manager, James, needs to be fired. Car was said to be perfect but had $6,500 in damage. More

by dwilliams96007
Price
Recommend Dealer
No
Employees Worked With
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Covert Cadillac responded

Hi Mr. Williams, We are very sorry that you had a bad experience and would like to resolve this in a timely manner. Please reach out to our Preowned Director, Jose at 512-583-3447 to get resolution. Best Regards!

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