Covert Cadillac

Joe Joseph and everyone else I met at the Covert dealership were friendly, courteous, helpful, and knowledgeable. Joe knew everything there was to know about the CTS coupe. Completing the transac dealership were friendly, courteous, helpful, and knowledgeable. Joe knew everything there was to know about the CTS coupe. Completing the transaction was a breeze. The trade-in allowance was extremely fair, and once the deal was made, everyone went to work to complete the transaction as quickly as possible. I've made many car deals in my life; this was the best experience ever. As for the quality of the car, my wife said it best after she drove it for the first time---"wow, don't ever sell this car!" More

My wife took her 2004 CTS in for service, but the dollar amount for the repairs needed was more than we were planning to spend on a 9 year old car. So, we decided to purchase a new Cadillac ATS for her. S amount for the repairs needed was more than we were planning to spend on a 9 year old car. So, we decided to purchase a new Cadillac ATS for her. She worked with Joe Joseph III as the sales person. Joe was very receptive to her needs and wishes. He listened to her! This is most unusual compared with other car sales reps with whom we have dealt at other dealerships over the past 30+ years. Joe was able to arrange a good deal on the ATS. The day after she purchased her car, she needed to return the second set of keys to the 2004 CTS, and I went with her. Knowing that I would have to replace my car within the next year, I decided to discuss a deal on an XTS for myself. I really had no plans of purchasing the second vehicle immediately, but I was extremely pleased with the way Joe listened to my needs and his overall mannerisms. I decided to have him work up a deal for the second car. The same day we received an email from Joe with what I thought was a good deal on the XTS. So, a couple of days later, we went back to the dealership and purchased the XTS. I had no more than arrived back home when my phone ran and Joe said the dealership had just received notice that all 2013 XTS sold that day were eligible for another $3,000 in bonus cash and asked me to return to the dealership and sign new paper. The deal had already been signed and I had taken possession of the XTS, so I was stunned and quite pleased that Joe called with an even better deal than the one to which I had already agreed. From my experiences with most other dealers and dealership, I doubt any of them would have gone the extra mile to get me a better deal, and to do so much to please a customer. I must say quite honestly that I have never had a better experience purchasing a car. I have no plans to purchase another vehicle for several years, but I sincerely hope that Joe will still be at Covert when I am ready for another car. Finally, I must say that Clay Thomas was also one of the most cordial and helpful finance people with whom I have dealt. The experience of purchasing two vehicles in the span of 4 days is new to me, and quite daunting. Joe and Clay and the other Covert team members made the experience very easy and much less stressful than other dealerships could have. Thanks for a great experience and keep up the good work. Regards, Paul and Cheryl Holder More

Our experience with Joe Joseph and Covert Cadillac was terrific. Joe got us the best price on a new SRX and our trade, better than any dealership from San Antonio and Austin. He did not play any number ga terrific. Joe got us the best price on a new SRX and our trade, better than any dealership from San Antonio and Austin. He did not play any number games, but truly wanted to give us the best deal possible. I would recommend anyone to contact Joe if you are looking for a honest and extremely personable sales consultant. More

I went to Covert Cadillac for my first car buying experience, pretty nerve wracking. I dealt with Bradley Allen and he made the whole process very fun, exciting, and easy. He showed me several cars a experience, pretty nerve wracking. I dealt with Bradley Allen and he made the whole process very fun, exciting, and easy. He showed me several cars and didn't try to push me to buy any particular car. He even let me look at the rest of the cars when I wasn't 100% certain what I wanted. I ended up getting a very nice CTS and he worked hard to get me the most for my trade and the best deal on my new purchase. Jerry was my finance guy and he explained the process very clearly and gave me different options. Bradley also made sure my car was in absolute pristine condition and personally delivered it to my work later that week. I got a great deal! More

Bradley is incredible!!! He is an asset to Covert. I appreciate all he did for my family getting us a safe vehicle that fit into every requirement we gave him. He even came within $30 of our needed paym appreciate all he did for my family getting us a safe vehicle that fit into every requirement we gave him. He even came within $30 of our needed payment. He and the Covert family have always taken care of us. Between Bradley and Jason we have purchased 4 vehicles with the team going all the way back to when it was Saturn of Austin. I have never been missled or felt taken advantage of with the Covert staff. Thanks Brad, aka Mr. Clean MF -The Coleman family More

I've never been to keen on any one dealership. This was a different experience. It was a pleasure from the start. I walk and was immediately asked what I was looking for. Once my total wants list was e was a different experience. It was a pleasure from the start. I walk and was immediately asked what I was looking for. Once my total wants list was explored, a no pressure professional process began. We test drove a few cars. Found the one I wanted. The whole search to purchase process was the shortest, and most fun, experience I've ever had when buying a car. I never thought I'd say this, I look forward to buying more vehicles from Covert. More

Great experience with Covert Cadillac and Joe Joseph. I set out to find a no hassle delearship that worked within my parameters and found it at Covert. set out to find a no hassle delearship that worked within my parameters and found it at Covert. More

My wife Mary and I leased an auto from Covert Cadillac of Austin this past week. All in all, it was a very pleasant experience. Our questions were answered in a timely, professional manner by the friendly Austin this past week. All in all, it was a very pleasant experience. Our questions were answered in a timely, professional manner by the friendly staff at the dealership. We worked very closely with sales professional, Joe Joseph III. He was very friendly, helpful and guided us through the process smoothly. Overall, the experience was stress-free and met our needs to acquire an exceptional vehicle to drive for the next 39 months. I would not hesitate to recommend Mr. Joseph and Covert Cadillac to my friends and relatives. BTW- this the 4th vehicle we have acquired for the Covert group of dealerships in the past 20 years. Thanks for the opportunity to comment. Jim B. Hensley More

The entire staff was attentive to my needs and worked with our double trade-in to ensure we were getting into the right car for the right price. The value of car was above and beyond what I had expected with our double trade-in to ensure we were getting into the right car for the right price. The value of car was above and beyond what I had expected and the continued customer service after the sale exceeds expectations. I would recommend this dealership and sales staff for anyone looking to buy. More

I was 100 miles from dealership , I did the deal over the phone with Johnny Baker also my trade in ( less than 45min). Agreed on every thing got there the car was ready our deal didn't change. Did test drive phone with Johnny Baker also my trade in ( less than 45min). Agreed on every thing got there the car was ready our deal didn't change. Did test drive paperwork back on the road in 1 hour. I have never had such wonderful experience with a dealership. Keep up the good work guys. Jon Hayden. Texas More