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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.7
87 Reviews
Call Service Center (512) 900-7062

87 Reviews of Covert Cadillac Bee Cave - Service Center

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September 04, 2024

Cadillac Roadside was prompt in towing our XT4 to the dealer, and replacing a damaged tire. The technology department also worked diligently to resolve some communications issues with the information sy More

by hhorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Report | Print
Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re glad to hear that Cadillac Roadside was prompt in assisting with the towing of your XT4 and that our team at Covert Cadillac Bee Cave worked diligently to resolve the issues with your vehicle’s information system. It's great to know that the technology department's efforts, including consulting with GM specialists, made a positive impact. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re here to help and look forward to serving you in the future!

September 04, 2024

I received top notch customer service from at bee cave Cadillac. The staff was ver courteous and friendly. More

by 69bigcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentyn Shvets
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Craig, Thank you for your feedback! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave and that our team’s courteous and friendly service made a positive impact. Your satisfaction is our priority, and we’re here to assist you with any further needs or questions you may have. We look forward to seeing you again soon!

September 04, 2024

Prompt service and early appointment by service dept due to nature of issue. Repair made and vehicle ready in about an hour. Great experience at Covert Bee Cave. More

by B.PASSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service Dept
Report | Print
Sep 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience! We’re glad to hear that you received prompt service and an early appointment from our service department at Covert Cadillac Bee Cave. It’s wonderful to know that the repair was completed quickly and to your satisfaction. We strive to make every visit a great experience, and we’re pleased that we could meet your needs efficiently. If you have any further questions or require additional assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 03, 2024

Conveniently located to my home. Responsive. Adding more words because this comment requires at least 15. More

by DRIGHTMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 03, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your feedback! We're glad to hear that Covert Cadillac Bee Cave is conveniently located and that you found our team responsive. We strive to make every visit as easy and efficient as possible. If you have any more comments or need further assistance, please feel free to reach out. We look forward to serving you again!

September 02, 2024

Friendly staff, knowledgeable service team. Wade was very helpful. Easy drop off and pick up. More

by CO.CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your feedback! We’re delighted to hear that you had a great experience at Covert Cadillac Bee Cave. It’s fantastic to know that our friendly staff and knowledgeable service team, including Wade, made your visit smooth and efficient. We appreciate your kind words and look forward to serving you again in the future!

August 31, 2024

Friendly, efficient and what you expect from a Cadillac Dealership. I would recommend this service center. More

by foster.buzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heap-Service
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Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Foster, Thank you for your feedback! We’re delighted to hear that you found Covert Cadillac Bee Cave to be friendly and efficient, meeting your expectations for a Cadillac dealership. Your recommendation means a lot to us. We look forward to serving you again in the future!

August 31, 2024

Matt LeBlanc is just fantastic. Explaining everything that was done as well as finding issues before it became a bigger problem. More

by BIGBLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
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Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Thank you for the fantastic review! We’re delighted to hear that Matt LeBlanc provided you with excellent service at Covert Cadillac Bee Cave. His ability to explain everything and address potential issues before they become major problems is something we truly value. We appreciate your feedback and look forward to assisting you again in the future!

August 31, 2024

Great service and customer care! I will always comeback to Covert! For all my car needs. More

by alexandrakenuam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adler Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Alexandra, Thank you for your kind words! We’re thrilled to hear that you received great service and customer care at Covert Cadillac Bee Cave. Your loyalty means a lot to us, and we look forward to being your go-to dealership for all your car needs. See you again soon!

August 30, 2024

Covert Bee Cave is always quick to get our car in and gets the service done in a timely manner. We do not mind the hour drive to take it out to bee cave to be serviced. More

by melissa almaraz-franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Melissa, Thank you for your review! We’re thrilled to hear that you find Covert Cadillac Bee Cave's service quick and efficient, even worth the hour drive. We appreciate your loyalty and are glad to provide a service experience that makes the journey worthwhile. We look forward to serving you again in the future!

August 30, 2024

Matt called me back and asked to do a drive along to find the problem. He went out of his way to make sure we were taken care of. Well done! More

by JEFFREYSMITH703
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 02, 2024 -

Covert Cadillac Bee Cave responded

Jeffrey, Thank you for sharing your experience! We’re thrilled to hear that Matt went above and beyond to ensure you were taken care of at Covert Cadillac Bee Cave. His commitment to resolving your issue, including taking the time for a drive-along, truly reflects our dedication to customer satisfaction. We appreciate your kind words and look forward to assisting you in the future!

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