Covert Cadillac Bee Cave - Service Center

I thoroughly appreciated the attention to detail and service that Wade Higgenbotham provided us with our 2015 SRX. Wade has been my advisor for about 2 years or more and I trust his advice on what my se service that Wade Higgenbotham provided us with our 2015 SRX. Wade has been my advisor for about 2 years or more and I trust his advice on what my service needs are!! I plan to continue to call upon him for all my Cadillac service needs in the future. I highly commend him, 10+ rating, to anyone in need of service at Covert Cadillac - Bee Caves. Best Wishes Wade and Thanks for your service, Reuben E. Taylor ret_tay@swbell.net 512-584-0421 More

Nice relaxed atmosphere. Easy to communicate with team. Friendly.. I liked that they washed my car before I took it home. Easy to communicate with team. Friendly.. I liked that they washed my car before I took it home. More

I always appreciate the availability for you guys to squeeze me in on a last minute appointment, the great communication you have throughout the whole process and ESPECIALLY returning it so clean.....th squeeze me in on a last minute appointment, the great communication you have throughout the whole process and ESPECIALLY returning it so clean.....thank you guys for 30 years of great service. More

Alarming Worst experience ever. The duplicity of covert Cadillac along with its unresponsive behavior corporate cannot get a hold of them.. Weakest customer service!how is this deal The duplicity of covert Cadillac along with its unresponsive behavior corporate cannot get a hold of them.. Weakest customer service!how is this dealer even in operation. After wasting almost 6 months of my life and weeks of contacting corporate they decided to honor the repurchase very clever they dragged their feet on my situation which led to the possibility of even reordering the Escalade I had waited 2-3 months to receive impossible to reorder since they can only take in 2025 and no longer 2024 orders had they approved my request since the first repair I would’ve been able to get it no problem. Covert Cadillac falls short being certified in anything rather cheat me from my hard earned money which by the way they are making me fight hard for. If Cadillac is even considerate district manager should reach out or even the owner More

The support staff at Cadillac went the extra mile to help repair my Ford F150 repair my Ford F150 More

Very thorough in their search to find the causes of the issues I had brought to their attention. The service department at this dealership is excellent. issues I had brought to their attention. The service department at this dealership is excellent. More

Great service, not pushy, wanted to make sure my interests were taken care of. Honest interests were taken care of. Honest More

I couldn't have asked for a better experience. Alex Davis was my salesman and he took care of us completely. Answered every question and saw to it we were made comfortable while waiting for our ca Alex Davis was my salesman and he took care of us completely. Answered every question and saw to it we were made comfortable while waiting for our car to be made ready for pick up. We wouldn't think of going anywhere else from now on to purchase a car.... More

The service department at covert Cadillac bee cave is the best service department I’ve had the pleasure of experiencing. They truly care about me, my safety, and my vehicle. I will be recommending the dealer best service department I’ve had the pleasure of experiencing. They truly care about me, my safety, and my vehicle. I will be recommending the dealership to everybody. More

our experience with Covert Cadillac Bee Cave was the best ever. no pressure and all of our questions were answered. we were made comfortable while waiting for our car to be made ready. we woudn't think of go ever. no pressure and all of our questions were answered. we were made comfortable while waiting for our car to be made ready. we woudn't think of going anywhere else. Alex Davis was incredible as well as Daniel Souza in Finance. there wasn't anyone that didn't meet our needs and far above our expectations. More