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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.6
115 Reviews
Call Service Center (512) 900-7062

115 Reviews of Covert Cadillac Bee Cave - Service Center

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August 07, 2024

Their customer service is very good. Adler was really helpful and responded well throughout the whole process. More

by amy.schillingohd
Recommend Dealer
Yes
Employees Worked With
Adler
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Aug 07, 2024 -

Covert Cadillac Bee Cave responded

Amy, Thank you for your kind review! We're thrilled to hear that you had a great experience with us at Covert Cadillac Bee Cave. Adler is indeed a valuable member of our team, and we're glad he could assist you effectively throughout the entire process. We appreciate your feedback and look forward to serving you again in the future. If you need any further assistance, please feel free to reach out!

August 07, 2024

Great work and very satisfied. However….. Your prices are very exorbitant!!! But the workmanship is awesome. More

by MANNY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Hugenboom
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Aug 07, 2024 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to leave a review and for your kind words about our workmanship! We’re thrilled to hear that you’re satisfied with the quality of our work. We understand that price is an important factor, and we’re always striving to provide value while maintaining high standards. If you have any concerns or would like to discuss this further, please don’t hesitate to reach out to us directly. We’d be happy to review the details with you and see how we can assist. Also, if you’re ever in the Bee Cave area, feel free to visit us at Covert Cadillac Bee Cave. We’d love to have you stop by!

August 04, 2024

Service was very speedy and they even washed my car. Aaron helped with linking my phone to my car and was very helpful. Loung area is very nice also. More

by ELLIEMC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your positive experience at Covert Cadillac Bee Cave! We're delighted to hear that our speedy service and complimentary car wash exceeded your expectations. It's great to know that Aaron was helpful in linking your phone to your car, and that you enjoyed our comfortable lounge area. We appreciate your feedback and look forward to providing you with excellent service in the future!

August 03, 2024

Covert Sweetwater has the best customer service I have ever experienced. Jennifer Estrada is top notch. Very knowledgeable and professional. She was able to provide me a loaner when my car was being s More

by JENNYABRAMSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada, Matt
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Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your outstanding experience at Covert Cadillac Bee Cave! We're delighted to hear that Jennifer Estrada provided top-notch customer service and that she was able to arrange a loaner for you during your service. It's also wonderful to know that Matt's courteous and professional demeanor made a positive impression. We truly appreciate your kind words and are proud of our excellent team of professionals. Thank you for choosing Covert Cadillac Bee Cave, and we look forward to serving you again!

July 31, 2024

Matt always exceeds expectations! I was having an issue with the truck stalling and the techs found the problem and now it runs great!!’ More

by JBOLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
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Aug 01, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're delighted to hear that Matt and our tech team at Covert Cadillac Bee Cave were able to resolve the issue with your truck and exceed your expectations. Your satisfaction is our priority, and we're glad to know your truck is running great now. We appreciate your trust in us and look forward to assisting you again in the future!

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