Covert Cadillac Bee Cave - Service Center

Covert Cadillac Bee Cave responded

Caryn, Thank you for your wonderful review! We're delighted to hear about your positive experience at Covert Cadillac Bee Cave. It's great to know that despite the unexpected coolant leak, our team, including Wade Higginbotham and the entire service crew, provided you with the exceptional care you deserved. We're pleased we could resolve the minor issue with our white glove treatment, including the tow, loaner, and same-day service. Your loyalty as a Cadillac owner means a lot to us, and we're grateful for your continued trust. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave for your XT6!

Covert Cadillac Bee Cave responded

Ashley, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with our service department was exceptional. At Covert Cadillac Bee Cave, we strive to provide clear communication, a friendly atmosphere, and top-notch facilities for all our customers. We're delighted that you felt welcomed and appreciated the cleanliness and amenities we offer. Your recommendation means a lot to us, and we look forward to assisting you with your next vehicle purchase or service. If you need anything in the future, don’t hesitate to reach out!

Covert Cadillac Bee Cave responded

Sharon, Thank you for your kind words! We’re thrilled to hear that our team at Covert Cadillac Bee Cave, including the staff at the information desk, made such a positive impression. It’s great to know that everyone, even assisting with the coffee machine, contributed to your pleasant experience. We’re glad we could get your car fixed quickly and efficiently. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!

Covert Cadillac Bee Cave responded

Eden, Thank you for your kind words! We’re delighted to hear that Wade and his team at Covert Cadillac Bee Cave consistently provide you with polite and professional service. We truly value your feedback and appreciate your continued trust in our team. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave!

MICHELLERKNEUBUHL responded

Hello, this goes in response to the earlier review from me for Ms. Jennifer Estrada, I meant to also say to give that woman a raise because she does got above and beyond. Y'all are lucky to have her on your team! Thank you!

Covert Cadillac Bee Cave responded

Michelle, Thank you so much for your follow-up review! We truly appreciate your high praise for Ms. Jennifer Estrada. At Covert Cadillac Bee Cave, we’re incredibly fortunate to have team members like her who go above and beyond to ensure exceptional service. We’ll certainly take your feedback into consideration and share your kind words with her. Thank you for taking the time to recognize her efforts and for choosing Covert Cadillac Bee Cave!

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service department at Covert Cadillac Bee Cave. Our team is dedicated to providing top-notch care and ensuring that every customer feels well taken care of. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We're delighted to hear about your experience with the team at Covert Cadillac Bee Cave. It’s fantastic to know that our professional and friendly staff provided great service and completed everything on time and right the first time. We appreciate your kind words and are glad we could meet your expectations. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

Covert Cadillac Bee Cave responded

Kevin, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Covert Cadillac Bee Cave. It’s fantastic to know that our service and helpful staff made a positive impression. We look forward to welcoming you back in the future. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thanks again for choosing us!

Covert Cadillac Bee Cave responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience at Covert Cadillac Bee Cave and that you consider us the best dealer service center you've ever visited. It’s wonderful to know that our team’s helpfulness, excellent work, and fair pricing stood out to you. We’ll be sure to pass along your kind words to Dan Depew, Matt, Wade, and Michael. Your feedback means a lot to us and motivates us to continue providing outstanding service. If you need anything else or have more questions, feel free to reach out. Thank you for choosing us, and we look forward to assisting you again!

Covert Cadillac Bee Cave responded

Thank you for your great review! We’re delighted to hear that Matt and our technician provided you with excellent care at Covert Cadillac Bee Cave. It’s wonderful to know that their dedication to service made a positive impact on your experience. We appreciate your feedback and are glad to have you as a valued customer. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thanks again for choosing us!