Covert Buick GMC - Service Center

Had an appointment and stood in the carport area for 20 min watching 3 or 4 people running around and nobody spoke! Finally a man came out of one of the office and asked what I needed and I told him I min watching 3 or 4 people running around and nobody spoke! Finally a man came out of one of the office and asked what I needed and I told him I had an appointment for oil change and we had a question about tires and the pressure. He said it should not vary and said it is. I thought when they had nitrogen in them they should not vary but they do. Finally I gave the guys to someone and went inside to wait. All employees were dressed in black but one strange young man? had on short shorts and a shirt tucked in with something hanging from his waist!!!!! Very strange! My service job was fine but the car was not washed like it used to be! More

Solid work on my vehicle that matched my expectation. My service advisor was prompt and got me out the door quickly. My service advisor was prompt and got me out the door quickly. More

Replaced battery in a timely manner. Verified that the old battery was defective. Difficult to screw this up. Verified that the old battery was defective. Difficult to screw this up. More

All went very smoothly, from scheduling appointment to the short wait time to have the maintenance done the short wait time to have the maintenance done More

Prompt and professional and courteous. Very conscious of my time constraints and appointments I had. Very conscious of my time constraints and appointments I had. More

My thermostat went out on Sunday, so I showed up on Monday with no appointment and Mark came to the rescue. My car was repaired and out by the end of the day. Monday with no appointment and Mark came to the rescue. My car was repaired and out by the end of the day. More

Ryan Gibson is great to work with. He makes sure that we are keeping all of our services up to date and keeps our Cadillac running great. He makes sure that we are keeping all of our services up to date and keeps our Cadillac running great. More

Excellent service and really great folks working there. The waiting area is always clean and plenty of options for beverages and snacks The waiting area is always clean and plenty of options for beverages and snacks More

Wanye Tibbitts not on the list, however I brought my vehicle in for my CUE wasn't responding, He told me it would be next week to get it. However, he got it in one day. Great Job Wayne Tibbitts. Don' vehicle in for my CUE wasn't responding, He told me it would be next week to get it. However, he got it in one day. Great Job Wayne Tibbitts. Don't understand why he's not on the list for Service Dept? he gets a 5 Star. More

Best valet service in Austin Lupe and Robert are so courteous and pleasant. Communication with service and billing six star. courteous and pleasant. Communication with service and billing six star. More