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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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November 18, 2023

They did all the work I asked for, oil change tire rotation and also did a state inspection. They also gave me status on my tires and engine filter that I could handle myself. They also provided all t More

by ELKO.DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
November 18, 2023

My GMC pick-up was brought in for an engine oil change and tire rotation. Since being returned to me it is showing unusual engine and gear performance.. I hope that this problem can be corrected making t More

by jnjrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
C, Cooper
November 18, 2023

Completely took care of us. Good job and done in a timely manner. Service provider was excellent More

by JASONHETHERINGTON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

My service advisor is Jason. He is exceptional. Nice, knowledgeable, responds quickly, and takes care of everything. The best service advisor I have ever had. More

by CVW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
November 17, 2023

Colton Cooper couldn’t have been more courteous and professional if he tried. My Tahoe was fixed, cleaned and ready to go like he said! My overall experience was a very good one. Thanks Colton, it w More

by RONNIERUTH1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Cooper
November 17, 2023

Service, communication, cost were great. I especially appreciate the valet service - otherwise I could not use Covert service. More

by JRVHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
November 17, 2023

Covert Buick always provides the best customer service with friendly and efficient Service Advisors, and I appreciate that they can accommodate my schedule with their wi-fi lobby. More

by shandell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Collins
November 17, 2023

Although the service advisor was courteous and professional, I am still waiting on the replacement of the glove compartment that was damaged during the regular service received (cabin air filter r More

by joycehrapsky
Recommend Dealer
No
Employees Worked With
Reed Dady
November 17, 2023

Ryan did an outstanding job as our service advisor. Very caring person. Easy to work with and understand. More

by ABOURDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
November 17, 2023

SERVICE TECH WAS GREAT, AFTER THAT PAID BILL SHE RADIOED FOR MY CAR.24 MIN LATER CAR SHOWS UP????????? WAS IT THAT FAR AWAY. WAS AT CADILLAC TERRENCE ADVISOR ID AWSOME…….. More

by BILL@BENTONASSOC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRANCE AT CADILLAC
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