Covert Buick GMC - Service Center

JASON WOLK, my service professional, is an absolute all-star. He always goes above and beyond in taking care of my needs, but he is also so amazing personally. He always remembers me, and even ask abou all-star. He always goes above and beyond in taking care of my needs, but he is also so amazing personally. He always remembers me, and even ask about my kids. More

I was pleased with the prompt attention given to my car services. The staff that I encountered was professional, helpful and friendly. I appreciated that. I will go back. Thank you. services. The staff that I encountered was professional, helpful and friendly. I appreciated that. I will go back. Thank you. More

Wayne and all of the other folks i had contact with were great. no problems at all during this visit. It too a little longer to complete, but it was a known possibility before the service was started. Way great. no problems at all during this visit. It too a little longer to complete, but it was a known possibility before the service was started. Wayne did a good job keeping me updated and the loaner made a huge difference. More

Colton helped make this a smooth and easy oil change. No waiting No hassle . Look forward to my next one No waiting No hassle . Look forward to my next one More

Top notch service from sales Michael Williams, and service Sherry Woodward and Alex Brickel Over the top customer service. service Sherry Woodward and Alex Brickel Over the top customer service. More

I have been going to a Chevrolet dealership since 2017 and have had a bad experience the last two visits. Brought my vehicle to your dealership for repair after discussing my intermittent problem over the and have had a bad experience the last two visits. Brought my vehicle to your dealership for repair after discussing my intermittent problem over the phone with Clint. He knew exactly what the problem was. Brought it to your service department and it was a bee hive of activity. Obviously Covert takes excellent care of their employees. Clint had my vehicle in the shop and repaired in the same day. I won't take my truck anywhere else but Covert and will be buying my second vehicle there later this year. Clint was amazing! More

I purchased a 2015 used vehicle with low mileage. Drove it for 2 months and the engine locked up on highway. I had it towed to a nearby mechanic who found that the engine had no oil in it, though it was no it for 2 months and the engine locked up on highway. I had it towed to a nearby mechanic who found that the engine had no oil in it, though it was nowhere near due for a change — leading me to believe that the dealership sold me a car with low oil. It took a month to get my car back from their shop after. My warranty covered it but the girl at the front desk presented me with a bill for over $10k. How do you accidentally almost take $10k from someone?? I took it in to get a window button fixed and a windshield pump replaced. It took a MONTH to get the car back. When I finally picked it up I was being charged more than I was quoted. I waited 20 minutes to get the car pulled up, and when I got in there was mechanic paperwork strewn about the car, my back windshield wiper was missing, and a massive piece of the car’s undercarriage was left in my backseat. I went to the manager and luckily they comped my visit. This was appreciated but they’ve lost my trust and I’ll never go buy or service a vehicle here again. More

I had a bad experience from this dealership. when I drop my car for barke pads and rotors replacement they told me we will put factory original GM products and give me a price. I said ok, after I picked up my car for barke pads and rotors replacement they told me we will put factory original GM products and give me a price. I said ok, after I picked up my car I find out they put mid grade inferior brakes and rotors not GM factory original. I was disappointed i make a phone call to talk to the manager and they said he is busy.I been told he will give me a call back and took my number but nobody call me back. More

Scheduled service for my 2017 GMC Canyon to replace the A/C control module due to a failed back light. Submitted my appt on-line. I received no contact prior to my appointment. I arrive slightly ear A/C control module due to a failed back light. Submitted my appt on-line. I received no contact prior to my appointment. I arrive slightly early for the appt and the service manager advised that this wasn't to replace the module but to verify the issue, order the part and they would contact me to schedule replacement when the part arrives. This was on 12/17. We are now sitting at 12/30 and I have yet to receive contact to schedule replacement. I left a voice mail on the service manager's phone on 12/22. No return call, no contact at all. It's really a shame as I had such a great sales experience. The service experience is the worst I have dealt with. More

Very hard to get a loner on a recall as they never have anything available for at least a month out. Try another dealership if you need service ASAP! anything available for at least a month out. Try another dealership if you need service ASAP! More