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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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September 20, 2023

They handled the oil change and quickly addressed one of the recall issues in the same visit. More

by Carlos.o.villanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Cleveland
September 20, 2023

This dealership is why I buy Cadillacs. Great service as well as exceptional attention to their customers. Very trustworthy and reliable. More

by MZBETTIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Cleveland
September 20, 2023

Prompt, courteous attention to my request for service as well as thorough attention to my concerns. More

by lahoward1971
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
September 20, 2023

My service advisor Terrence Cleveland was very attentive to my service needs. Terrence explained in detail what service my car needed. I waited for my car and service was done in very timely mannor More

by MZBETTIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Campbell
September 18, 2023

great service and friendly staff. continuous status and feedback on the repairs being done. accommodating to my needs and requests. More

by marcelledyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Came in for a service and had a great customer service experience overall. Will definitely be coming back. More

by Dayzchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Way over priced for repairs omg 800$ for a altinaitor and 200$ an hour for labor dam just fix your own stuff I got the altinaitor for 200 $ will never go back for any repairs you have to be a moron to pay th More

by chriscordell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint
September 17, 2023

It was excellent. Reed the service rep and Justin the roadside person were so nice and friendly. They were very helpful and made sure I had everything I needed. Covert More

by JROTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Dady, Justin and Melissa
September 17, 2023

Terrance Cleveland was fast and responsive. I needed to make lunch with my daughter and he rushed the pile change service. More

by alexandrov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Cleveland
September 17, 2023

Always helpful Jennifer is so proficient. Visited with Bryan in sales. He is great as are all I met More

by EMMA.HOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Martines
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