415 Reviews of Covert Buick GMC - Service Center
I recommend to all customers review you tryin very well I wasn’t notice that they roll over money to my new loan big amount and I told them do not do and they did I didn’t realize because we focused on the m wasn’t notice that they roll over money to my new loan big amount and I told them do not do and they did I didn’t realize because we focused on the monthly payment and I signed without review very well so I considered fraud More
Ryan was great. He made sure the experience was pleasant. David explained the rental agreement and the expectations. Ryan explained what was found out about my auto. He made sure the experience was pleasant. David explained the rental agreement and the expectations. Ryan explained what was found out about my auto. Thanks for the personalized service More
I came in for an oil change and a tire rotation. In the process of getting checked in a gentleman approached me and told me that I had a chip in my window that was starting to turn into a crack and In the process of getting checked in a gentleman approached me and told me that I had a chip in my window that was starting to turn into a crack and recommended a window replacement. I declined. After I got my car back, I checked the window and found neither a crack nor a chip. This has the potential to make me distrust any future recommended service that I did not schedule myself. More
Nothing exceptional to rave about Work was done okay. They’re dirt scuffs on the inside of my vehicle. Did no wash my truck They’re dirt scuffs on the inside of my vehicle. Did no wash my truck More
Thomas redeemed some measure of faith in this service dep't. My previous visit was a nightmare. 1) the client service was a big zero, and 2) work that I had requested (oil change) wasn't even done. Th dep't. My previous visit was a nightmare. 1) the client service was a big zero, and 2) work that I had requested (oil change) wasn't even done. Thomas took care of me and made good on the prior visit's shortcomings. Will consider using this service dep't again ONLY if he is my service associate. More
Customer service on full display. Easy check in, greeted with a smile, double checked my info and I was on my way. Tech texted pictures and called me to provide an update plus suggest Easy check in, greeted with a smile, double checked my info and I was on my way. Tech texted pictures and called me to provide an update plus suggestions and quote of what needed to be done while I had my Buick there along with an ETA. Everything was completed within the timeframe and checking out was easy. This is why I choose GM service at the dealership. Great team I can trust. More
I would’ve rated it 5 stars had I been able to get my car washed. However I was told that it was out of service. When leaving I seen 2 different vehicles getting washed in the back. However, all other servic washed. However I was told that it was out of service. When leaving I seen 2 different vehicles getting washed in the back. However, all other services were good. More