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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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September 30, 2023

I recommend to all customers review you tryin very well I wasn’t notice that they roll over money to my new loan big amount and I told them do not do and they did I didn’t realize because we focused on the m More

by vitalalberto
Recommend Dealer
No
Employees Worked With
Michael Fonseca , Michael Fonseca
September 30, 2023

Ryan was great. He made sure the experience was pleasant. David explained the rental agreement and the expectations. Ryan explained what was found out about my auto. More

by mlmorgen47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I came in for an oil change and a tire rotation. In the process of getting checked in a gentleman approached me and told me that I had a chip in my window that was starting to turn into a crack and More

by CHRIS.KEDROSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure who I worked with.
September 29, 2023

Nothing exceptional to rave about Work was done okay. They’re dirt scuffs on the inside of my vehicle. Did no wash my truck More

by GLHRDH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Thomas redeemed some measure of faith in this service dep't. My previous visit was a nightmare. 1) the client service was a big zero, and 2) work that I had requested (oil change) wasn't even done. Th More

by BRIANL5
Recommend Dealer
Yes
Employees Worked With
Colton (O), Thomas (10)
September 29, 2023

My service advisor Wayne Tibbetts does an excellent job! Very pleased with the experience overall More

by davidwweese73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Tibbitts
September 29, 2023

Customer service on full display. Easy check in, greeted with a smile, double checked my info and I was on my way. Tech texted pictures and called me to provide an update plus suggest More

by Marklsparkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Cooper
September 28, 2023

David was most helpful. Wait was shorter than anticipated. Will call on him again for service. More

by CE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Put him in my Contacts as David -Covert
September 28, 2023

I would’ve rated it 5 stars had I been able to get my car washed. However I was told that it was out of service. When leaving I seen 2 different vehicles getting washed in the back. However, all other servic More

by anicetahernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
September 28, 2023

Excellent deal from all aspects. Vehicle was exactly what I wanted and they even delivered it to me on Saturday. More

by bruce42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beto
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