Covert Buick GMC - Service Center

I have consistently had terrible experiences at this dealership. This time they would not submit a damaged tire for warranty even though I purchased the extended warranty and road hazard coverage. They dealership. This time they would not submit a damaged tire for warranty even though I purchased the extended warranty and road hazard coverage. They would not submit a warranty claim for a drivers seat that was coming apart. I think part of the problem is they are just lazy because they never fail to disappoint. I am done with Covert and am now taking my business to Autonation down the street. Autonatio got my tire replaced under warranty. The damaged seat claim was denied, but at least they took time to submit pictures to see if GM would cover it. I will never shop at Covert again. More

Everyone is friendly, asking if I need anything, making sure I am being taken care of and it’s professional. sure I am being taken care of and it’s professional. More

Our service provider Andrew is amazing! ! He stays in touch constantly. He’s professional and knowledgeable. Unfortunately the dealership rates are ridiculously too high to use the dealershi ! He stays in touch constantly. He’s professional and knowledgeable. Unfortunately the dealership rates are ridiculously too high to use the dealership for repairs. More

Had a breakdown on I-35, which is never easy. They were patient, gave me lots of information to help, let me know when my car arrived there and it was fixed within 48 hours. My only complaint i They were patient, gave me lots of information to help, let me know when my car arrived there and it was fixed within 48 hours. My only complaint is the cost, but every is outrageous these days. Great service! More

Enjoyed seeing Violet again. Great service. Cleaned up my dirty car. Grateful for your fast service Great service. Cleaned up my dirty car. Grateful for your fast service More

My service experience with covert has always been very good. hope I continues.service reps are always friendly and informative. good. hope I continues.service reps are always friendly and informative. More

The thing I like best is that I have Michelle R as my direct point of contact. I always know that I'm in great hands. it's so nice to have someone I can directly ask for to discuss any car concerns. direct point of contact. I always know that I'm in great hands. it's so nice to have someone I can directly ask for to discuss any car concerns. More

Terrance was terrific and I was in and out quickly. I am always happy with my service at Covert I am always happy with my service at Covert More

Appreciate the quality of service Covert Cadillac provided for me. Ms Jennifer is a God sent🙏🏾 provided for me. Ms Jennifer is a God sent🙏🏾 More

Professional and courteous group. I am very satisfied with the work done on my vehicle. I am very satisfied with the work done on my vehicle. More