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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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November 20, 2023

I considered this dealership as one of the best in Austin. Still good, not greatest. More

by KneeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lon Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

every thing was as promised I will definitely go back when needed. Thank you Covert More

by 60GASL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
clint collins
November 19, 2023

Effrim was great to work with, great communication and took care of us throughout our warranty claim and the repair process. The front desk staff did ok, but not as pleasant and effecient as him. More

by CHARLIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrim
November 19, 2023

The customer service is outstanding! They confirmed the priorities needed for my truck and didn't push the get something that can wait. More

by Gerardo Davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Cooper
November 19, 2023

Alex Brickel was wonderful! Response was great after Alex Brickel got involved. Before that, there was not much help from service dept. More

by MARYZOE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Brickel
November 19, 2023

I have experienced a very professional dealership hip that really cares for their customers in the sales and especially the service department. More

by RPCHVZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez five stars , Craig Martinez
November 19, 2023

Great service and highly recommend Clint! Great communication and answered every question that I had. Will be using him in the future! More

by bjlouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Collins
November 19, 2023

Everything was great, every one was friendly. It was easy to make an appointment. Thank you More

by KAT815RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Cleveland
November 19, 2023

great customer service and service agents. helpful in explaining new features i come across in the high tech vehicle. More

by marcelledyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Everyone is very nice and helpful and the valet rep who picked our car and returned it is exceptional. Caring, respectful and very prompt. More

by RGOMEZFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selene Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet representative , Tara O'Malley