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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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October 08, 2023

The service and service manager are always the best. This is the main reason that I’m a return customer. More

by THAMES.WARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

It was a very pleasant experience. The staff really showed that they cared about getting things right and although they were very busy, they were very efficient and accommodating. More

by JBENJAMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrim
October 07, 2023

Great experience with Effrim. Appointments were available and we had a quick turnaround with the service. More

by MTICKNER512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrim
October 07, 2023

Thanks to Josh we had the best service experience yet at Covert Cadillac!! Knowledgeable, courteous and kept us informed! More

by DKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
October 07, 2023

It’s one of the most awesome dealerships in Austin. The person now is very friendly more and glad to help you. More

by tkleindolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cordes
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

I took my car in for service when my check engine light came on and was given a $1600+ repair quote. Most of the items on the quote were for things unrelated to a check engine light issue like tires, a 4 w More

by TB
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Schoenbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Terrance,Followed my request to the letter Sales were very nice and courteous I didn't work with anyone else Your request for others in the service dept does not apply I had no contact with the others More

by brown9624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Friendly, professional, great communications and updates on my wait during my car being serviced. I appreciated that very much. More

by DSSVC2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason…? Justin…?
October 06, 2023

Ephrim is a great service advisor. I can get appointments easily and timely. Waiting area is very comfortable More

by marmartx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ephrim
October 06, 2023

Terrible car and terrible service. If I could give zero stars I would. My vehicle is less than a year old and has been in the shop for repairs for a month and a half now. Will never bu More

by david.shippy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with these folks
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