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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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October 08, 2023

Great communication and service. I live having a consistent tech each time I get my car serviced. Great job, Jennifer! More

by HIRT.KELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
October 08, 2023

Great experience from start to finish. Someone greeted me straight away when I brought my car in for service and handed me off to a rep. Rep set realistic expectations for time and explain More

by arlindberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Younger gentleman, forgot his name.
October 08, 2023

Covert Cadillac service team, in my 8 years of going to them, have always met or exceeded expectations. More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wolk
October 08, 2023

I am not pleased with my current repair, my service call now requires a third trip tp dealership. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Martinez
October 08, 2023

Well the tech said they couldn't patch my tired and told me I needed 2 new tires and I took the tire to another mechanic and they patched the tire and it wasn't nothing interesting other tire it just needed More

by PUMPY2U2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrance
October 08, 2023

Great customer care every time! My advisor was super. Everyone was super friendly. Awesome team! More

by Louie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

I had a great experience with Covert and Mark Cordes. I was able to get a service appointment quickly, was informed about the progress, and when I picked up my vehicle, it had been cleaned inside and ou More

by BARMCEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Pathetic! After over a year waiting for recall parts to arrive I was called and notified that parts were in and available and the Dealership wanted to schedul More

by DKHOOVER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bart Townsend
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Very convenient service. The hub that shows me where my car is in the process was great! More

by LISSA_CHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

As always, Covert did a great job and I was on my way in a very short time! More

by ricki_mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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