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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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October 11, 2023

Fast and efficient and a fantastic service rep. which actually makes the whole experience very painless. More

by M.BOHL628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint (don't know last name)
October 11, 2023

Andrew scheduled needed repairs that fit my schedule and had the work completed when he said it would More

by JEFF.BONHAM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Excellent service. Everyone is great and helpful. They also listen to your request and follow your instructions. More

by mrburksb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

No issues to report. Evening was good. Better this time than before. Thank you. N More

by JHETZEL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No listed
October 09, 2023

I enjoyed the Lounge area : Coffee & fruit snacks; Kim Hinojosa is a great Host & Scheduler; Kim made sure I was aware of the Texting notification to check status of my vehicle & wait time! Before leavin More

by 2BLUESONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIM HINOJOSA
October 09, 2023

Outstanding service and amenities. I will continue to brings my vehicles back to this service department. More

by kikemtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Tibbits
October 09, 2023

My service rep is Michelle Raygo - she is amazing - very knowledgeable and very courteous! The service department- Kayla, Michelle, David are the best - very accommodating! I thought about trading my car i More

by CINDYVALDEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Raygo - 10 stars
October 08, 2023

Danelle was able to find me a loaner on short notice. She always keeps me in the loop on the status of my car. More

by jason@sarelas.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danelle
October 08, 2023

This was a pleasant experience as always. My vehicle was serviced quickly. I will be back next time. More

by VICKIEJOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton, I can’t remember service writer’s name as it was the first time.
October 08, 2023

Great customer service! I dealt with Clint and he is very efficient. My vehicle was ready same day. Appreciate that. More

by STEWDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Collins
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