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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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October 14, 2023

the service team at Covert Buick GMC is hands down the best in the industry and the city of Austin. More

by adalbertom7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Bart was very helpful. I have tried to get an issue resolved with my backseat fabric for 3 years and he finally found a way. More

by EROBERTS1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Everyone was wonderful. ....very helpful and so responsible and reliable. Covert has an unmatchable team!!! More

by AHUTHNANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cordes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Excellent service. Thank you Terrence for adding a personal touch. God bless all at Covert. More

by John & Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence was awesome!
October 13, 2023

Great service, communication and limited repair time. I completely consider returning for future repairs on my vehicles. More

by volkswagen125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with Buick; I worked with Cadillac?
October 13, 2023

After a two hour wait for what we were told was “not busy” we found tobacco in the front seat! My husband nor I smoke. More

by kaitlynnhilz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
October 13, 2023

There were no loaner cars available. I don't think this reflects on the service departments work but it would have been nice if there was a service offered. This was my work vehicle. For More

by RICHARD@AMP2LLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrim
October 13, 2023

Good customer service in both timing and quality of work. Always friendly and kind with extra assistance and support. More

by DHOBBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Cooper
October 13, 2023

Excellent service. My advisor Colton Cooper is exceptional as always. Service was easy to schedule. More

by ENG.ALLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Cooper
October 13, 2023

They kept me informed each step of the way as they serviced my car. Having it washed before being returned is most appreciated as in the comfort of the waiting area and the d so snacks available More

by juvprob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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