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Covert Buick GMC - Service Center

Austin, TX

4.7
415 Reviews

415 Reviews of Covert Buick GMC - Service Center

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November 10, 2023

The valet service option is so convenient. The staff has been wonderful both times I’ve used it. The driver as well as the coordinator, Danelle Mahler, communicated well and were timely. More

by vrjones32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danelle Mahler
November 10, 2023

I want to thank Mr. Clint for his expertise and thoroughness through the service needed for my vehicle. The service team at GMC RESEARCH from reception desk to the mecha More

by YWILLIAMS159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Collins
November 10, 2023

Advisor was efficient and kept me updated on process. No complaints with the service dept More

by Eddie.visich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

I arrived for my service appointment and was immediately greeted. I was in and out extremely quickly. Andrew was AWESOME!! More

by ep_77092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schoenbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

very good, fast, and very friendly, Kim was great in communicating, and helping me thru the process More

by sam@bestaustinhandyman.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Jaimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hinojosa
November 09, 2023

I have serviced my new truck over there. Great work. I will keep coming back More

by TEV4601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
November 09, 2023

Service Dept always has great communication and friendly service. Always willing to work with you. More

by Mike K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danelle Mahler
November 09, 2023

Jason Wolk is our service technician. He is terrific - very communicative and helpful. Covert Cadillac always goes the extra mile. More

by MCWALLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wolk
November 09, 2023

Terrance Cleveland was professional, courteous and timely. And I do appreciate the excellent car wash. More

by elderterryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Cleveland
November 09, 2023

Thomas was very informative, communicative and knowledgeable. This was great service. I also appreciate going above and beyond by adding gas. Everything seemed thorough and checked other items. T More

by wayleaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
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