Covert Buick GMC | Page 99

AWESOME!! Cathy is the BEST sales consultant! I've never had a brand new car and she made it effortless! Great customer service! Would defiantly come back and r Cathy is the BEST sales consultant! I've never had a brand new car and she made it effortless! Great customer service! Would defiantly come back and recommend to all my friends and family. More

Lillian Fisher I have purchased so many cars in my lifetime but noting have ever compared to my experience with the most friendly, knowledgeable and professional sta I have purchased so many cars in my lifetime but noting have ever compared to my experience with the most friendly, knowledgeable and professional staff at Covert Buick My husband and I was greeted with so much warmness from Cathy Townsend to the point of still asking myself did she fall down from the heavens. Cathy asked what we were interested in and all the usual question that are asked at the beginning and she immediately started searching for the car that most interested us including percentage rate and down payment. Cathy pulled up a car on the internet to show us and we liked everything about it so she went on her way to locate it and she did find it after moving about 10 vehicles I might be stretching it a bit but she found it and my husband and I went on our way driving a couple of blocks and we knew it was what we wanted the 2014 Verano. Things were happening so fast my husband stopped Cathy and asked why the car had left for detailing and gas because we had't been approved yet but she said yes you are approved. I told my husband things happened so fast we didn't have time to change our minds on buying. When we made it to financing things went very smooth and fast and the finance office was also a sweetheart. When all the papers were signed Cathy set in the car with us and explained all the tech things and in just minutes I was streaming from my phone, talking on on star and everything was up and running in a few minutes. My day ended with a big hug from Cathy that I will never forget so look out Covert I will be back and will also try to send potential buyers your way. More

Excellent place! The buying experience at Covert was made as easy as possible and I am very happy with the purchase! I look forward to working with them in the future! The buying experience at Covert was made as easy as possible and I am very happy with the purchase! I look forward to working with them in the future! More

Betsy Cisneros (accompanied Juan Duran) You only get ONE opportunity for a 1st IMPRESSION" - this is a BAD ONE. I watched my friend, Mr. Duran, contact for over an hour the dealership wait You only get ONE opportunity for a 1st IMPRESSION" - this is a BAD ONE. I watched my friend, Mr. Duran, contact for over an hour the dealership waiting for someone to reply. I became frustrated not because of my time being used, but from the disrespect and unprofessional manner in which he was treated. Excuse after excuse was given by the salesperson, at one point a form of justification, "we sell 500 cars a day". The thought that raced through my mind dealership waiting for someone to reply. I became frustrated not because of my time being used, but from the disrespect and unprofessional manner in which he was treated. Excuse after excuse was given by the salesperson, at one point a form of justification, "we sell 500 cars a day". The thought that raced through my mind was what about this one, I hope the other 499 got a lot better service. As an educator and professional in this area, I would definitely inform anyone who is looking for new vehicle NOT go to Covert. More

review I am very satisfied with Cathy and Covert Buick. Nice fast friendly service. I would definitely purchase another vehicle from them. I will be recommen I am very satisfied with Cathy and Covert Buick. Nice fast friendly service. I would definitely purchase another vehicle from them. I will be recommending cathy townsend to friends. More

Awesome Service The service we where given at Covert Buick was just incredible. Cathy Townsend went way above and beyond to complete the deal that was started online. The service we where given at Covert Buick was just incredible. Cathy Townsend went way above and beyond to complete the deal that was started online. While we finished paperwork with Julie in finance, who was very friendly and professional, Cathy was out in the rain moving vehicles so our new truck was under cover for us to inspect. Cathy was soaked and we couldn't believe she would go to such lengths to make sure we where comfortable and dry!! The whole process was super easy, from the initial contact about the truck to the emails and phone calls to get financing worked out and trade in valued because we live 200 miles away, so that when we arrived at the dealership within an hour we drove off in our new truck. Covert should be proud to have Cathy and Julie on staff as they provided Awesome Service!! Joe Foster More

Doris Clark is a great representative of the Covert dealership. She was efficient, helpful, friendly, patient. She explained the features of the care carefully is a great representative of the Covert dealership. She was efficient, helpful, friendly, patient. She explained the features of the care carefully, and she repeated the features to refresh our memory. I would definitely recommend Doris and the dealership to friends and family. More

Great Experience Josh Lester made this a great experience and easy and fun! The process was simple. The only negative was the financing experience that had nothing t Josh Lester made this a great experience and easy and fun! The process was simple. The only negative was the financing experience that had nothing to do with Josh - felt like they were 'slipping' warranties and insurances in without fully explaining. I luckily had someone with me that caught a few things that I did not want that were 'told to me over the phone.' The sales process though - wonderful!!!! More

My Purchse Experience My wife and I are ecstatic about our brand new 2014 Verano. I bought it for my wife and she absolutely loves it! It drives so smooth and it fits her My wife and I are ecstatic about our brand new 2014 Verano. I bought it for my wife and she absolutely loves it! It drives so smooth and it fits her to a tee. I think I did great when I purchased this magnificent vehicle. Thank you, Penny, for all your help. Ronald Ross More

Owner Covert is a great place to purchase a car Very friendly , quick , and reasonable The service is awesome over there I dealt with joe Joseph and he Covert is a great place to purchase a car Very friendly , quick , and reasonable The service is awesome over there I dealt with joe Joseph and he was outstanding he went out of his way for me he is the only guy in all the dealerships I dealt with who found the car I want with the color options ext .., Quick and fast service that I like It's was a delightful experince More