Covert Buick GMC

Betsy Cisneros (accompanied Juan Duran) You only get ONE opportunity for a 1st IMPRESSION" - this is a BAD ONE. I watched my friend, Mr. Duran, contact for over an hour the dealership wait You only get ONE opportunity for a 1st IMPRESSION" - this is a BAD ONE. I watched my friend, Mr. Duran, contact for over an hour the dealership waiting for someone to reply. I became frustrated not because of my time being used, but from the disrespect and unprofessional manner in which he was treated. Excuse after excuse was given by the salesperson, at one point a form of justification, "we sell 500 cars a day". The thought that raced through my mind dealership waiting for someone to reply. I became frustrated not because of my time being used, but from the disrespect and unprofessional manner in which he was treated. Excuse after excuse was given by the salesperson, at one point a form of justification, "we sell 500 cars a day". The thought that raced through my mind was what about this one, I hope the other 499 got a lot better service. As an educator and professional in this area, I would definitely inform anyone who is looking for new vehicle NOT go to Covert. More

review I am very satisfied with Cathy and Covert Buick. Nice fast friendly service. I would definitely purchase another vehicle from them. I will be recommen I am very satisfied with Cathy and Covert Buick. Nice fast friendly service. I would definitely purchase another vehicle from them. I will be recommending cathy townsend to friends. More

Awesome Service The service we where given at Covert Buick was just incredible. Cathy Townsend went way above and beyond to complete the deal that was started online. The service we where given at Covert Buick was just incredible. Cathy Townsend went way above and beyond to complete the deal that was started online. While we finished paperwork with Julie in finance, who was very friendly and professional, Cathy was out in the rain moving vehicles so our new truck was under cover for us to inspect. Cathy was soaked and we couldn't believe she would go to such lengths to make sure we where comfortable and dry!! The whole process was super easy, from the initial contact about the truck to the emails and phone calls to get financing worked out and trade in valued because we live 200 miles away, so that when we arrived at the dealership within an hour we drove off in our new truck. Covert should be proud to have Cathy and Julie on staff as they provided Awesome Service!! Joe Foster More

Doris Clark is a great representative of the Covert dealership. She was efficient, helpful, friendly, patient. She explained the features of the care carefully is a great representative of the Covert dealership. She was efficient, helpful, friendly, patient. She explained the features of the care carefully, and she repeated the features to refresh our memory. I would definitely recommend Doris and the dealership to friends and family. More

Great Experience Josh Lester made this a great experience and easy and fun! The process was simple. The only negative was the financing experience that had nothing t Josh Lester made this a great experience and easy and fun! The process was simple. The only negative was the financing experience that had nothing to do with Josh - felt like they were 'slipping' warranties and insurances in without fully explaining. I luckily had someone with me that caught a few things that I did not want that were 'told to me over the phone.' The sales process though - wonderful!!!! More

My Purchse Experience My wife and I are ecstatic about our brand new 2014 Verano. I bought it for my wife and she absolutely loves it! It drives so smooth and it fits her My wife and I are ecstatic about our brand new 2014 Verano. I bought it for my wife and she absolutely loves it! It drives so smooth and it fits her to a tee. I think I did great when I purchased this magnificent vehicle. Thank you, Penny, for all your help. Ronald Ross More

Owner Covert is a great place to purchase a car Very friendly , quick , and reasonable The service is awesome over there I dealt with joe Joseph and he Covert is a great place to purchase a car Very friendly , quick , and reasonable The service is awesome over there I dealt with joe Joseph and he was outstanding he went out of his way for me he is the only guy in all the dealerships I dealt with who found the car I want with the color options ext .., Quick and fast service that I like It's was a delightful experince More

Professional and friendly. I really enjoyed the entire experience at the Covert Cadillac dealership. I am looking forward to a long relationship with them. Ariel Hinds was my S I really enjoyed the entire experience at the Covert Cadillac dealership. I am looking forward to a long relationship with them. Ariel Hinds was my Sales Consultant, He was very helpful and tried his best to make it work for both parties. More

Great experience! My overall experience was wonderful. I needed to purchase a vehicle asap. I ran my latest vehicle into the ground. It took care of me for a long ti My overall experience was wonderful. I needed to purchase a vehicle asap. I ran my latest vehicle into the ground. It took care of me for a long time but it was time to let go. Well not having a vehicle I was pleased to get a ride to the dealership from Covert. I'm glad they really worked with me in what I wanted and I test drove a lot of cars until I was happy. I felt leaving with an honest deal and that I wasn't taken advantage of. I felt confident with Brad Townsend and the others who helped me through this. I will in the future look to GMC Cory Covert and advice friends in the great and honest purchase of used or new vehicle. Thanks again and I will see you soon ... Sincerely, Caroline Rutiaga More

First time at Covert This was my wife and I's first time to purchase a new car since having our first child. We were very concerned about safety while also wanting to a g This was my wife and I's first time to purchase a new car since having our first child. We were very concerned about safety while also wanting to a good value. Penny was very helpful by walking through the safety features of the 2015 Yukon, while also being knowledgeable about the comparable cars in the segment. They were very patient with all of our questions. I felt very comfortable with the trade-in value for our used car and am happy with the price paid for our new car. The internal financing group was very helpful and explained all options. Thanks Covert GMC - we'll be back for our next car. More