Covert Buick GMC

Great Selection of Trucks Purchased a new GMC Sierra for work and they had a great selection of trucks. The salesmen did a great job and found a truck in the color, and having Purchased a new GMC Sierra for work and they had a great selection of trucks. The salesmen did a great job and found a truck in the color, and having all the features I wanted. More

Best People Around I found the car that I wanted online as I do not like to deal with a pushy sales person. I contacted the dealership to confirm the unit was still ther I found the car that I wanted online as I do not like to deal with a pushy sales person. I contacted the dealership to confirm the unit was still there and it was. I then received an email from Mark Welch aka "Cowboy" as there are a few Marks there. Mark called me which I missed his call so he texted me as well. When I got to the dealership at about almost 7pm I was lead to where "Cowboy" sits. VERY NICE!!!! Immediately we went and test drove the car that I was interested in and we talked. Once we got back to the dealership I told him that this was the car that I wanted and we started the paperwork. He was very knowledgeable and NEVER once did I feel that I was dealing with a sales person just trying to make commission. "Cowboy" made the experience truly one of the best experiences for me in regards to buying a vehicle. Shortly after 8pm, I was lead to the sitting area so that finance could put everything together. This is when I met with Jennifer. She was great in getting the numbers where I was comfortable and was able to work her MAGIC. Once in her office, everything went smooth and quickly. She explained everything so that it was clear and understandable. These 2 together are awesome and I would recommend anyone to both of them. More

2015 Fourth of July Celebration Mark Welch met my husband and myself at the front door of Covert with a smile and a handshake. Very nice first impression! Mr Welch made a signi Mark Welch met my husband and myself at the front door of Covert with a smile and a handshake. Very nice first impression! Mr Welch made a significant effort answering all of our many questions, even staying with us hours after the dealership was scheduled to close. Early the next day he sent further pertinent information via email that could help us make an informed decision. Because of his exceptional service , knowledge and attention to detail, we returned the following day entertaining the idea of possibly purchasing the vehicle we were considering. His depth of knowledge and assistance during a test drive of the vehicle firmed up our decision to buy a vehicle through the Covert Dealership. Everyone at Covert to included the finance manage Jennifer, made purchasing a vehicle a pleasure. Often a car buying transaction can be a stressful, unpleasant experience, Mark Welch and his teammates made it the exact opposite. More

Best car buying experience I've had After taking a look at several used cars Covert had, it came down to a certified pre-owned Acadia Denali and a brand new Acadia SLT. Mark "Cowboy" Wel After taking a look at several used cars Covert had, it came down to a certified pre-owned Acadia Denali and a brand new Acadia SLT. Mark "Cowboy" Welch was the sales professional who helped me. He was extremely patient and truly cared that I was making the right choice between the two vehicles. He took three hours with me to fully go through each model and point out the features (not counting the time we took test driving other makes). There was no pushy car salesman persona whatsoever. Mark's patience and enthusiasm for his customers really made this the best car buying experience I've ever had. I went with the certified pre-owned, which had a chip in the windshield. I made sure to negotiate getting it repaired as part of the deal. Covert's repair guy took a look (after the sale) and determined it wasn't repairable. Covert put a brand new windshield in for me! I highly recommend Mark and Covert for your next car buy! More

Very professional My sales person Cathy Townsend is awesome, she did everything to my benefit not hers. Would recommend her and this dealership to everyone I know. My sales person Cathy Townsend is awesome, she did everything to my benefit not hers. Would recommend her and this dealership to everyone I know. More

Great Customer Service Experience I bought a pre-owned Toyota Tacoma from Covert, my sales associate was Mark Welch aka Cowboy. Cowboy's enthusiasm for the job makes car buying a more I bought a pre-owned Toyota Tacoma from Covert, my sales associate was Mark Welch aka Cowboy. Cowboy's enthusiasm for the job makes car buying a more enjoyable experience. I would definitely recommend Covert and the wonderful sales people who work there for your next automobile purchase. More

Awesome Mark was the sales person that helped us. Greeted us as soon as we exited our vehicle. I had seen a couple of vehicles on coverts buicks web site an Mark was the sales person that helped us. Greeted us as soon as we exited our vehicle. I had seen a couple of vehicles on coverts buicks web site and had told mark which ones I was interested in looking at. We located vehicles did a test drive and then I purchased the avalanche. Mr. Barker did the finance and very helpful. More

2015 Yukon Denali Purchase I bought my vehicle through Internet sales. Penny Lewis contacted me immediately after my internet query. She questioned me on options I wanted and I bought my vehicle through Internet sales. Penny Lewis contacted me immediately after my internet query. She questioned me on options I wanted and details for my trade In. When we arrived at the dealer she had a vehicle pulled upfront meeting my preferences. She was very knowledgeable about all of the features of the vehicle and answered all of my questions. Penny and her associates made the entire purchase process pleasant and I like I got a fair trade in and purchase price. Penny did an outstanding job helping us set up and personalize settings for the new vehicle and made sure we got all of our possessions from the old vehicle. Post purchase support has continued to friendly and timely. More

Great Experience with the buying experience at Covert Buick A very no games, transparent dealership that really worked with me to get me into the car I really wanted. I've bought many cars in my time but have n A very no games, transparent dealership that really worked with me to get me into the car I really wanted. I've bought many cars in my time but have never had such a pleasant and easy time. Mark Welch "Cowboy" was a pleasure to work with and made sure I left a happy customer. Really recommend the team at Covert! More

See Cathy Townsend for your next car! In February, I "attempted" to downsize from an SUV to a very small Italian car. It became immediately obvious that I had made a horrible mistake. I In February, I "attempted" to downsize from an SUV to a very small Italian car. It became immediately obvious that I had made a horrible mistake. I was referred to Cathy by a friend. I called her and we discussed what I was looking for, my trade in, and if this was even possible, I had found a vehicle on their web site and when I arrived at the dealership, Cathy was helpful and reassuring that the deal could be completed. She helped me in every aspect of the trade-in, was knowledgeable and I felt that I was being treated fairly and honestly (not something I would say about others I have dealt with!). The entire process was handled professionally by both Cathy and the finance person, and in a very short period of time, I was driving out in the SUV I wanted. I cannot recommend Cathy highly enough. She never had to go "speak with her manager" or any of the other silly games many dealerships play. She knew what she could do and handled it herself. This was, by far, the easiest and most pleasant car purchase I have ever experienced. I have recommended Cathy to many friends and know she will help them as she did me. More