Covert Buick GMC

Very professional Jen knows her job well, and takes good care of her customers. She made me feel comfortable, because she is friendly and talking with her is easy. Jen knows her job well, and takes good care of her customers. She made me feel comfortable, because she is friendly and talking with her is easy. More

Worst service I've ever had! Third time in 4 weeks we've been here, and no problems have been resolved. What's the point of a warranty, if you're not gonna honor it?!? You can bet Third time in 4 weeks we've been here, and no problems have been resolved. What's the point of a warranty, if you're not gonna honor it?!? You can bet we will never purchase anything here again. Even when we purchased our Sierra we were treated poorly. The manager in the sales department went so far as to upmark and remove the complimentary window tint because he was "upset" about us not signing the paperwork at 10pm to finalize the deal. I've never felt so outraged about the lack of quality in service in my life. The higher in the chain of command, the less respectful they ar . If you want to fix something, then I guess you're just out of luck with covert. I've never been treated differently just because I didn't have a suit on, until I met these people. More

great experience If you visit Covert GMC be sure to ask for Mark Welch. Best experience we have ever had! Bought two vehicles and it was painless! BE SURE TO ASK FO If you visit Covert GMC be sure to ask for Mark Welch. Best experience we have ever had! Bought two vehicles and it was painless! BE SURE TO ASK FOR MARK WELCH!!! More

Great selection of used cars We had a great salesman in "Cowboy" Mark Welch, who asked us some great questions on what we wanted and our budget, then steered us out to the lot to We had a great salesman in "Cowboy" Mark Welch, who asked us some great questions on what we wanted and our budget, then steered us out to the lot to look over quite a few options. We limited him in that we didn't want black interior or exterior (why do people in TX like black with our heat?!). Within less than an hour we found an ideal car for us. The paperwork took some time, but the offices were nice and cool and the people all friendly and helpful. More

Easy breezy experience Cathy Townsend and the people at this dealership were all very nice to deal with. We shopped around a bit and found some dealers pushy or unresponsiv Cathy Townsend and the people at this dealership were all very nice to deal with. We shopped around a bit and found some dealers pushy or unresponsive or unpleasant at times so we were pleased to find the car we wanted at Covert. More

CATHY TOWNSEND IS GREAT !!! Just bought my 2009 CHEVY 2500 pick up couldn't ask for a better experience LOVE THE TRUCK LOVE THE SALESPERSON!!! Best I ever met. Just bought my 2009 CHEVY 2500 pick up couldn't ask for a better experience LOVE THE TRUCK LOVE THE SALESPERSON!!! Best I ever met. More

What an experience. I really enjoyed my experience! I really appreciate the amazing service that was provided by Mark Cavanaugh. He is a great salesman! He really know's I really enjoyed my experience! I really appreciate the amazing service that was provided by Mark Cavanaugh. He is a great salesman! He really know's the bells and whistles of the cars! Special thanks to the entire team that helped me throughout this sale! Mark Cavanaugh, JT Carter, Jennifer Schull More

Great Selection of Trucks Purchased a new GMC Sierra for work and they had a great selection of trucks. The salesmen did a great job and found a truck in the color, and having Purchased a new GMC Sierra for work and they had a great selection of trucks. The salesmen did a great job and found a truck in the color, and having all the features I wanted. More

Best People Around I found the car that I wanted online as I do not like to deal with a pushy sales person. I contacted the dealership to confirm the unit was still ther I found the car that I wanted online as I do not like to deal with a pushy sales person. I contacted the dealership to confirm the unit was still there and it was. I then received an email from Mark Welch aka "Cowboy" as there are a few Marks there. Mark called me which I missed his call so he texted me as well. When I got to the dealership at about almost 7pm I was lead to where "Cowboy" sits. VERY NICE!!!! Immediately we went and test drove the car that I was interested in and we talked. Once we got back to the dealership I told him that this was the car that I wanted and we started the paperwork. He was very knowledgeable and NEVER once did I feel that I was dealing with a sales person just trying to make commission. "Cowboy" made the experience truly one of the best experiences for me in regards to buying a vehicle. Shortly after 8pm, I was lead to the sitting area so that finance could put everything together. This is when I met with Jennifer. She was great in getting the numbers where I was comfortable and was able to work her MAGIC. Once in her office, everything went smooth and quickly. She explained everything so that it was clear and understandable. These 2 together are awesome and I would recommend anyone to both of them. More

2015 Fourth of July Celebration Mark Welch met my husband and myself at the front door of Covert with a smile and a handshake. Very nice first impression! Mr Welch made a signi Mark Welch met my husband and myself at the front door of Covert with a smile and a handshake. Very nice first impression! Mr Welch made a significant effort answering all of our many questions, even staying with us hours after the dealership was scheduled to close. Early the next day he sent further pertinent information via email that could help us make an informed decision. Because of his exceptional service , knowledge and attention to detail, we returned the following day entertaining the idea of possibly purchasing the vehicle we were considering. His depth of knowledge and assistance during a test drive of the vehicle firmed up our decision to buy a vehicle through the Covert Dealership. Everyone at Covert to included the finance manage Jennifer, made purchasing a vehicle a pleasure. Often a car buying transaction can be a stressful, unpleasant experience, Mark Welch and his teammates made it the exact opposite. More