Covert Buick GMC

Great customer services We were looking for a SUV that wasn't on the lot but, then came across an Nissan Armada in a back lot and fell in love with it. My husband call up th We were looking for a SUV that wasn't on the lot but, then came across an Nissan Armada in a back lot and fell in love with it. My husband call up there the next day and needless to say they couldn't find it. We went through 3 different salesmen and they couldn't find the Armada. After no answer for a few hour we finally got a call from the Used Car sales manger and "Cowboy" salesman, found it. YEAH. Come to find out that it was just traded in that Saturday. When we looked at it on Sunday it was a mess. They cleaned it up to make it look like new. Cowboy was great at informing us on everything. If we ever need another car we will be going back. Thank you Mark. More

I LOVE THEM ALL, GREAT HELP !! AND TOOK CARE OF ME GREAT!! I WAS A MILLIONAIRE AND A PRINCESS FOR 1 DAY, WHEN MY NEW TRUCK WAS DELIVERED TO ME FROM AUSTIN, TX TO BAYTOWN, TX. I LOVE MY TRUCK AND I AM ENJOYIN I WAS A MILLIONAIRE AND A PRINCESS FOR 1 DAY, WHEN MY NEW TRUCK WAS DELIVERED TO ME FROM AUSTIN, TX TO BAYTOWN, TX. I LOVE MY TRUCK AND I AM ENJOYING IT. WILL LET MY FRIENDS AND FAMILY KNOW!!.THEY ARE GREAT!! THANKS!!! More

Just what we needed Eddie was just the person we needed to see. We weren't sure if we would be able to get a car that day but Eddie went hard to work for us. We left the Eddie was just the person we needed to see. We weren't sure if we would be able to get a car that day but Eddie went hard to work for us. We left the dealership with a car and we didn't have a long wait. More

Hassle free With a baby due within a month, we realized our buick Verano was way too small for our new arrival. Ricardo Casas helped us get into a new 2016 Buick With a baby due within a month, we realized our buick Verano was way too small for our new arrival. Ricardo Casas helped us get into a new 2016 Buick Lacrosse without any hassles. We explained what we wanted and he definitely went above and beyond to make sure we walked away with our new baby mobile. Definitely one of the best experiences ever! More

Bernadette was the worst! Didn't care about budget. Found car $5000 over. I could afford it over all, BUT I walked out. She stone walled questions. Wouldn't tell me the name of Didn't care about budget. Found car $5000 over. I could afford it over all, BUT I walked out. She stone walled questions. Wouldn't tell me the name of the bank used. Didn't make me feel comfortable giving her my $, at all. Never. More

Stress Free Visit The prices were unbeatable,so we traveled 3+ hours. The car we were interested in was waiting for us when we arrived.Everyone was friendly and helpful The prices were unbeatable,so we traveled 3+ hours. The car we were interested in was waiting for us when we arrived.Everyone was friendly and helpful.There was no haggling over price and the whole visit was stress free! The auto grounds and dealership was very clean. Highly recommend this dealership! Mark,Chris,and Bonnie were very friendly and made the whole process very enjoyable. More

Extraordinary experience! Covert GMC was our last stop of our car shopping day & we wish it would have been our first. Having left the last dealership with the most awful exper Covert GMC was our last stop of our car shopping day & we wish it would have been our first. Having left the last dealership with the most awful experience, we were ready to call it a day. We are beyond thrilled we stopped here on the way home. We had been in contact w Mark via phone and email and he met us upon arrival. He was genuinely ready to help us get into the truck we were looking for. He was patient, informative and such a pleasure. Randy, the Finance Manager was equally amazing. My husband & I can not say enough kind words about the fantastic customer service provided by these two wonderful Covert associates. We will without a doubt be back when we are ready to purchase again. Seriously, do yourself a favor and reach out to Mark Welch. Save yourself some time & unnecessary visits to any other dealerships. Thank you Mark & Randy so much! We love our new truck!! Lori & Joseph More

Worthless I must say horrible experience that We drove 2 hours there and stayed maybe 20 minutes to drive back another 2 hours being 5 and half months pregnant. I must say horrible experience that We drove 2 hours there and stayed maybe 20 minutes to drive back another 2 hours being 5 and half months pregnant. Not the best feeling in the world and definitely felt like trash. It was this is bottom line which didn't make no sense low balling so badly on the trade in and I'm an Accountant and Finance major with my masters degree and none of that made sense. To give me 7k on my jeep basically when even the bank, Kelly, and Black book all said 14k-16k trade in at dealership. This Is a complete rip off and joke. Paul came back with no we won't go higher shook our hands and out the door. Talk about feeling like trash, I am so glad I purposely made sure my bank didn't print the check for the full 50k approval. I will never be back and will never speak any more than harsh words towards y'all. Totally misleading and waste of 4 hours. I emailed 20 times back and forth with numbers and totally not true. For a 31k with 1441 taxes nothing extra end up at 36k and a 4K down payment to be offered 7k and end up at 46k and they were like best deal!!! We will get you at 84 months!!! LOL More

Service Manager Ben fixed up my issue and was out the door in no time, In fact I wanted to check out the 2016 Camero's (I'm in the market for one) but it all Manager Ben fixed up my issue and was out the door in no time, In fact I wanted to check out the 2016 Camero's (I'm in the market for one) but it all went so great I was out the door before I knew it. I guess I'll have to come back again for shopping. Thanks guys for all of the help, James Mikalsen More

Great people to work with Mark Welch "cowboy" is a super guy. Worked very hard to find the car we wanted for a good deal. One month later he is still in contact to make sure ev Mark Welch "cowboy" is a super guy. Worked very hard to find the car we wanted for a good deal. One month later he is still in contact to make sure everything is ok and if we have any concerns. Would recommend him to anyone. Chad Bokelman explained and showed us all the technology and set up everything we needed. We drove over 1100 miles to buy from this dealership and it was well worth it. More