Covert Buick GMC

Saul went above and beyond and met all Of our needs, it’s hard to find true customer service in this day and age and this guy put my family and time first, and made us his top priority instead of anothe it’s hard to find true customer service in this day and age and this guy put my family and time first, and made us his top priority instead of another transaction. Thank you Saul, for everything you did for us!! More

Awesome people to work with, couldn’t ask for any better, from sales to finance from sales to finance More

I read Jackie’s reviews on line and knew she was the person I wanted to buy my new Buick Enclave from. She greeted us at the door to the dealership, exuding energy, enthusiasm, and expertise as she fo person I wanted to buy my new Buick Enclave from. She greeted us at the door to the dealership, exuding energy, enthusiasm, and expertise as she found the vehicle I wanted. She literally moved 8-10 vehicles around the lot so I could test drive the exact SUV that I bought. We worked a deal with transparency and honesty—no surprises—and then she personally prepped the vehicle so we drove it home that afternoon. I will never buy a vehicle from anyone else. My husband is now looking forward to truck-shopping with her later this year. If you want to buy a car from someone who has your best interests in mind, contact Jackie Oliver at Covert Buick GMC! More

Absolute worst when it comes to customer communication! I inquired about a 4Runner that they had listed at 10:00am. Chatted with someone online about my inquiry and was told they still had the vehicle an I inquired about a 4Runner that they had listed at 10:00am. Chatted with someone online about my inquiry and was told they still had the vehicle and that someone would reach out to me as soon as they were available. Well 7 hours later I told them they could disregard the inquire. I received an email replay stating that the car sold the previous night. 1) If your car is no longer available, why keep it listed and tell a potential client it is still available, and 2) Is it so hard to send a simple text, better yet a phone call to let a potential customer that it's gone? Is that really too much to ask for? Definitely avoiding this dealership! More

Effrim at Covert Austin provided Excellent Service! I met him 3 years ago. Great Employee and friend! I met him 3 years ago. Great Employee and friend! More

Great experiencing Employees and service were top-notch would recommend The covert dealerships to everyone. would recommend The covert dealerships to everyone. More

Saved my money for the weekend by buying from Jackie and my wife and my family loved me more for making a good deal. my wife and my family loved me more for making a good deal. More

Not confident in this truck purchase not even a week after driving off the lot with this truck Engine component failure. I have asked the To work with me and trading this vehicle to get another one from after driving off the lot with this truck Engine component failure. I have asked the To work with me and trading this vehicle to get another one from the lot now they give all kinds of excuses, saying that they need to know how the car drives the condition of the car only only have the car 600 miles on it. Don’t even feel comfortable and driving his truck out of town. now I’m stuck in a situation that I’m unhappy with as covert in the sales team to help no response but they very happy In selling me this truck More

Showed up tonight at 6:45 to buy my wife a new Yukon XL. Pulled up with her and my 3 kids (one newborn which is why we need a bigger truck) and a salesman walking by introduced himself and proceeded to tell Pulled up with her and my 3 kids (one newborn which is why we need a bigger truck) and a salesman walking by introduced himself and proceeded to tell me if I wanted the keys to look at something to go ahead and come in and he would help us. We proceeded to walk the entire lot looking at cars for 1 hour and never had any employee offer to help. Could see them all through the window in groups talking to each other, not customers. After the hour of us going through all the Yukons and finding the trims we wanted we saw they already locked the front gate and were ready to go 15 minutes before their closing time. I took a picture of the window sticker of the one we want and will find it elsewhere and we figured out how to get out of the locked lot. Really thought you would get some help when walking through $95k+ vehicles. Either they had a great sales day or didn’t want to get stuck at work a little late on a Friday. Thanks for all the information on the vehicles Covert. I’m sure whatever dealership I just walk in and purchase without needing to be shown the truck tomorrow will really appreciate it! More

Second time around at Covert GMC, exceptional sales team. Shout out to our sales person Alexis, he really ticked all the boxes we were looking for in a vehicle. Thank you Jackie for facilitating. You are d Shout out to our sales person Alexis, he really ticked all the boxes we were looking for in a vehicle. Thank you Jackie for facilitating. You are definitely gonna see us, we will be recommending this dealership! More