Covert Buick GMC

I noticed an issue and they did not help me with a few concerns regarding the vehicle despite my questions and concerns. concerns regarding the vehicle despite my questions and concerns. More

Service, communication, cost were great. I especially appreciate the valet service - otherwise I could not use Covert service. I especially appreciate the valet service - otherwise I could not use Covert service. More

Covert Buick always provides the best customer service with friendly and efficient Service Advisors, and I appreciate that they can accommodate my schedule with their wi-fi lobby. with friendly and efficient Service Advisors, and I appreciate that they can accommodate my schedule with their wi-fi lobby. More

Although the service advisor was courteous and professional, I am still waiting on the replacement of the glove compartment that was damaged during the regular service received (cabin air filter r professional, I am still waiting on the replacement of the glove compartment that was damaged during the regular service received (cabin air filter replaced) on October 6, 2023. I was told the glove box had to be ordered and would be covered by Covert. Still waiting. More

Ryan did an outstanding job as our service advisor. Very caring person. Easy to work with and understand. Very caring person. Easy to work with and understand. More

SERVICE TECH WAS GREAT, AFTER THAT PAID BILL SHE RADIOED FOR MY CAR.24 MIN LATER CAR SHOWS UP????????? WAS IT THAT FAR AWAY. WAS AT CADILLAC TERRENCE ADVISOR ID AWSOME…….. FOR MY CAR.24 MIN LATER CAR SHOWS UP????????? WAS IT THAT FAR AWAY. WAS AT CADILLAC TERRENCE ADVISOR ID AWSOME…….. More

Had an appointment and stood in the carport area for 20 min watching 3 or 4 people running around and nobody spoke! Finally a man came out of one of the office and asked what I needed and I told him I min watching 3 or 4 people running around and nobody spoke! Finally a man came out of one of the office and asked what I needed and I told him I had an appointment for oil change and we had a question about tires and the pressure. He said it should not vary and said it is. I thought when they had nitrogen in them they should not vary but they do. Finally I gave the guys to someone and went inside to wait. All employees were dressed in black but one strange young man? had on short shorts and a shirt tucked in with something hanging from his waist!!!!! Very strange! My service job was fine but the car was not washed like it used to be! More

Solid work on my vehicle that matched my expectation. My service advisor was prompt and got me out the door quickly. My service advisor was prompt and got me out the door quickly. More

I bought a Cadillac CT5. Kris Kerfoot is the main reason I came back for a first time. Very helpful, no pressure and always find exactly what I am looking for. Armen in fi Kris Kerfoot is the main reason I came back for a first time. Very helpful, no pressure and always find exactly what I am looking for. Armen in finance made things simple and easy to understand. More

Replaced battery in a timely manner. Verified that the old battery was defective. Difficult to screw this up. Verified that the old battery was defective. Difficult to screw this up. More