Covert Buick GMC
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My wife and I were pleasantly surprised at how fair a deal we received and Paul was extremely accomodating and easy to work with. Paul was able to answer all our questions and even sped up the whole car deal we received and Paul was extremely accomodating and easy to work with. Paul was able to answer all our questions and even sped up the whole car buying process as we had prior committments. More
Traded in a jeep on a pickup..chris carillo did a great job,very patient in helping us test dr several trucks..My only negative,is i feel they should have found financing for the small amount,i wanted to f job,very patient in helping us test dr several trucks..My only negative,is i feel they should have found financing for the small amount,i wanted to finance,less than 2000.00..I feel they basically gave up,when they found out that is all i needed to finance.We did end up doing the deal,w/out financing.Other than that,great people,large selection of clean used cars and trucks.Chris was a nice guy to deal with,and i would recommend covert buick,and,would go back again!... More
My experience with purchasing a new vehicle with Paul was excellent. He is super friendly! I would refer anybody looking for a new or used car to him. excellent. He is super friendly! I would refer anybody looking for a new or used car to him. More
We had a great experience buying our new 2012 GMC Buick Enclave. We got a great deal and had excellent customer service with Paul Sicotte and Jeff Pray Enclave. We got a great deal and had excellent customer service with Paul Sicotte and Jeff Pray More
Paul Sicotte made buying a new truck quick and painless, which is why I came to this dealership. I cant say enough about how I was treated, by Paul and the rest of the team. I would reccomend this dealers which is why I came to this dealership. I cant say enough about how I was treated, by Paul and the rest of the team. I would reccomend this dealership to anyone, and actually, already have. More
Paul was very attentive and listened carefully when we told him what we were looking for in a car. He was very knowledgeable about all of the features of the car and was really patient with us while expl told him what we were looking for in a car. He was very knowledgeable about all of the features of the car and was really patient with us while explaining how things worked even when we didn't get it the first time. He made sure that we understood all about the priceing of the car. We never felt any "pressure" to make up our minds and when we had an appointment to see him, he was always there on time. His followup contacts have been helpful. We would not hesitate to deal with him again. More
We just purchased a vehicle from Paul and were very pleased with the service. This was our first visit to Covert Buick GMC, but it won't be our last. Everything from the moment we were greeted to ser pleased with the service. This was our first visit to Covert Buick GMC, but it won't be our last. Everything from the moment we were greeted to service after the sale was exactly what you'd hope the car buying experience would be; fair, expedient and courteous. Five stars across the board. More
My husband and I had a certificate for a free oil change, lube, etc. from GMC for our 2006 Envoy. We live in Mexico, but were visiting our daughter in the Austin area and decided to visit your facility. (W lube, etc. from GMC for our 2006 Envoy. We live in Mexico, but were visiting our daughter in the Austin area and decided to visit your facility. (We had the pleasure of meeting Judy Covert in San Miguel de Allende a few years ago - one of the nicest women we've EVER met.) We were VERY impressed with the friendliness and efficiency of all of your staff, the pleasantness of the waiting area (to include the upgraded coffee and donuts -- shows you care about your customers), the incredible degree of organization displayed by ALL staff members, the cleanliness, etc. We overheard one gentleman offer to take a woman home since it would take a couple of extra hours to secure her battery. Very thoughtful. Despite the huge number of cars/customers, the work was done in almost half the time estimated, and we got a NEWLY WASHED CAR to boot! Excellent!! More
I purchased my first new truck with the help of Kenneth Ruiz. He really helped me find the truck I was looking for. He asked me a lot of good questions in reference to how I was going to be using my new tr Ruiz. He really helped me find the truck I was looking for. He asked me a lot of good questions in reference to how I was going to be using my new truck and was able to give me some really good opinions for my new truck More
Very pleased with my purchase at Covert Buick. Ricardo made it happen. He got me exactly the vehicle that I wanted. He never tried to show or put me in a vehicle I didn't really want, He didn't show me a made it happen. He got me exactly the vehicle that I wanted. He never tried to show or put me in a vehicle I didn't really want, He didn't show me a different color or a different option, he only concentrated on the vehicle that I wanted. He went above and beyond reasonable expectations to get the vehicle that I wanted delivered, even providing me a sweet Verano loaner car until my vehicle arrived. Not only did Ricardo get the vehicle I wanted he got more than what I expected with additional upgrades. The purchasing process was comfortable, I never once felt pressured or rushed. There was no going back and forth to that mysterious back room for final price negotiation. Who's in that back room anyway? the Oracle?? The price of the vehicle was plainly listed no gimmicks no fast talk or double talk, no hidden cost or surprises, everything was transparent. The Vehicle was actually less than what I expected. Ricardo was awesome... Very informative and helpful, he's also a very funny guy although.... he did give me a bit of a hard time about parting with my cassette player in my old car, It was quite funny and I am rather old school having grown up in the 80's... I did need to step into the new millennium after all it is almost 2013. The staff was great, I received nothing less than 1st class treatment at Covert. Will definitely recommend this dealership and Ricardo. As the for the vehicle it speaks for itself. After driving an Acura CL for 12 yrs, and vowing to never buy American cars again, Buick has completely won me over. The car is beautiful, economical, and reasonably priced. What more could you ask for? More




