Covert Buick GMC

When I entered the dealership I was greeted by a young man name Joshua Lester. He took the time to listen to what I wanted in a Lacrosse and even found one with the color combo that I wanted. Ben was my man name Joshua Lester. He took the time to listen to what I wanted in a Lacrosse and even found one with the color combo that I wanted. Ben was my Finance guy and took a lot of time to explain all of my options and coverages. I have since recommened 3 friends to Covert to see Josh Lester. A+ in my book! More

Ricardo was excellent! Got me a great deal on my 08 Cadillac CTS. I couldn't be happier. Thanks for all of the help! You made shopping over the phone and internet very easy!! I was able to come in Cadillac CTS. I couldn't be happier. Thanks for all of the help! You made shopping over the phone and internet very easy!! I was able to come in and get out with the car I wanted in very little time. Thanks a million!! More

Josh Lester did a great job finding me multiple options of new GMC Sierras to choose from, very accommodating even after I changed my mind at the very last second and wanted a different truck. He made it v of new GMC Sierras to choose from, very accommodating even after I changed my mind at the very last second and wanted a different truck. He made it very clear that he wanted to put me into something that I wanted, and he did. I love my new truck! This is my second Sierra purchased from Covert and it won't be my last. Overall a great buying experience, from the sales department as well as the finance department. Thanks guys. More

I had a great experience at Covert and with my salesman, Josh Lester. My favorite qualities with any salesperson is that they be professional and patient. Josh was both! I knew what I wanted and Josh found Josh Lester. My favorite qualities with any salesperson is that they be professional and patient. Josh was both! I knew what I wanted and Josh found it for me and at a fair price. He managed a great trade-in deal for me as well! Thanks Covert and Thank you Josh!! More

This was the absolute best car buying experience I have had in my life, from the moment I made contact with Josh, my questions were answered and my fears were extinguished. My financing was a breeze and th had in my life, from the moment I made contact with Josh, my questions were answered and my fears were extinguished. My financing was a breeze and they did not push me to get unneeded extras and had everything ready for me when i returned to sign the paperwork later. I've bought and sold over 30 cars in the last 15 years and have no returned to the dealerships, I will definitely be purchasing from them again and using Josh Lester for my next purchase. If you are looking for a new or used car, I suggest you use him as well. More

I have purchased about 6 vehicles from the Covert family dealerships over the last 10 years. I keep coming back because of the no hassle approach to buying a vehicle and the excellent service after purchase dealerships over the last 10 years. I keep coming back because of the no hassle approach to buying a vehicle and the excellent service after purchase. This was the first time that Josh Lester was my salesperson, and he made the experience as hassle free as any before. More importantly I was very impressed with his customer service attitude that included him delivering the car to our home and providing the new vehicle orientation there for my wife and I ....down to and including programing the garage remote feature. He went above and beyond and continues to followup to make certain we are happy with our purchase. Thanks Josh.. you really make a customer feel important ! More

Josh was great from start to finish. He was very friendly and professional and answered all of my questions. I bought a beautiful new car for a fair price and was very well taken care of at Covert friendly and professional and answered all of my questions. I bought a beautiful new car for a fair price and was very well taken care of at Covert Buick. More

Our search began online as we looked for a used 2007 Chevrolet Tahoe. We sent several dealerships emails and/or called and Covert Buick GMC was amongst the first to respond. As soon as we got to the dea Chevrolet Tahoe. We sent several dealerships emails and/or called and Covert Buick GMC was amongst the first to respond. As soon as we got to the dealership we were approached and helped by Wayne Wallace, who was excellent. He made us feel right at home as my husband and I are from Atlanta, Georgia. We told him what we were looking for and the price. He drove us to the location of the vehicle on the lot because it was very hot. I really appreciated that. Shortly after that he provided my husband and I with water. Customer service was awesome. It took no time to get things started because we came with the vehicle in mind that we wanted and with cash to pay for it, as we had already done the loan process through our bank. The finance manager even tried to help us get a lower interest rate. I gave the ratings I did because we were satisfied with the customer service, efficiency, and knowledge of our salesman and finance manager. After the deal was finalized, our vehicle had to be serviced and would not be ready until the next business day. We were offered a rental over the weekend until our vehicle was ready. We are currently living in Killeen, TX which is about an hour from Austin because my husband is currently in the army and stationed in Fort Hood right now. They made it so convenient for us the entire process. We are truly satisfied with our purchase, customer service, and experience and will definitely refer friends and family. More

I called Covert GMC to inquire about purchasing a new 2013 GMC Sierra 2500HD truck on July1,2013. On my initial conversation with the dealership I stated I would need to trade in my 2004 Corvette to pur 2013 GMC Sierra 2500HD truck on July1,2013. On my initial conversation with the dealership I stated I would need to trade in my 2004 Corvette to purchase their new truck. After less that 15 minutes on the phone with Covert GMC it was mutually agreed that selling my Corvette outright was my best option, then I would be free to contact them on a cash deal for a new 2013 GMC Sierra. Okay, I respected them being upfront and looking out for my best interest. A few days went by and I received an email from one of their salesmen, Josh Lester. Josh stated that his dealership was now offering an additional $2000 in discounts on all 2013 GMC 2500HD trucks. After that news I started trying to make things work on my end to secure a loan at my local credit union and purchase their truck, then sell my Corvette outright sometime in the near future, hopefully . I received a few more emails from Josh, during one of those emails I responded that I was ready to accept the new discounted offer from Covert GMC, and I would need to know what the bottom line cash price would be with my "GM Supplier Discount" applied. From that point on things between Covert GMC, Josh Lester, and myself went downhill. After a few more emails back and forth it was obvious a transaction on a new truck with Covert GMC would never happen. Communications with Josh Lester came to a halt. I then contacted Covert GMC General Manager, Cory Covert, and explained I wanted to continue negotiations on purchasing the new GMC truck but at the present time his salesman was not communicating with me. Within one hour of that email with Cory Covert, his salesman Josh contacted me by email. Josh stated that in the morning he would supply me with all the invoices, papers, and any other information I would need to make my decision. Well.....long story short......the next morning I received the same "old news". Covert GMC stated the new discounts they were offering were outstanding (which I agree they were), but again I had made it clear from the start that I would be needing to use my "GM Supplier Discount" in order to make any deal with their dealership workout. This morning, July 11, 2013, I received the totally expected news that Covert GMC would accept the advertised discount price stated here on AutoTrader.com and that I was getting a better deal that if I used my "GM Supplier Discount" . Great, it took this dealership 10 days of phone calls, emails and going back and forth on the computer to inform me that using the "GM Supplier Discount" was a worse transaction than their advertised price on AutoTrader.com. Josh Lester wrote in an email to me after our transaction had fell apart that what we had was "just a miscommunication". Had Covert GMC stated that information 10 days ago I would have walked away with some respect for their dealership, but after 10 days of going in circles, I decided to call the GMC Customer Service Department and report everything which had transpired over the last week and a half. The GMC Customer Service Dept. was very helpful and I do appreciate their concern.......but at the end of the day......a painful lesson learned. I would not recommend this GMC Dealership to anyone! And that is not "just a miscommunication" More

After shopping tons of different car dealerships for the right family car and dealing with pushy, uneducated salespeople a friend of mine referred me to the Coverts. Our salesman Wayne listened to our need right family car and dealing with pushy, uneducated salespeople a friend of mine referred me to the Coverts. Our salesman Wayne listened to our needs and showed us a new Acadia that fit exactly what we wanted. He didn't try to push us into what he wanted to sell or the top of the line model by using a cheesy car dealer canned pitch like the other dealers in town. They gave us a great upfront price, what we asked for for our trade and treated us like family. We met with Cory Covert and Josh Lee who were equally accommodating and again didn't try an of the usual car dealer tricks. Being in sales myself I can appreciate others that do the right thing and I now understand why the Coverts have been in business a hundred years. We are customers for life and would recommend this dealership to anyone looking to buy a new GMC. Thanks a ton guys Brian More