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Covert Buick GMC

Austin, TX

4.7
1,112 Reviews
Welcome to Covert Buick GMC in Austin, the only fifth generation, family-owned GMC and Buick dealer in Central Texas. We've been serving our friends in Austin, San Antonio and Houston for 113 years and counting! Our knowledgeable staff is proud to serve Central Texas with great new and used sedan's, SUV's and truck's. Our Austin Buick and GMC showroom is ahead of the curve. Our body shop, staffed with knowledgeable parts and repair technicians, has extended hours (M-F 6am-6pm Saturday 7am-3pm) and complimentary service loaners for our San Antonio Buick GMC customers. Using our website, you can conveniently schedule a service appointment and order parts from your one-stop Buick and GMC shop. Finding Covert Buick GMC in Austin, Texas is very easy. Use our driving directions page to print out directions from your location to ours! Come see why San Antonio GMC and Buick drivers have been coming to Covert Buick GMC of Austin, Texas for over 113 years! Visit us today!
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11750 Research Blvd Suite D

Austin, TX

78759

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Showing 1,112 reviews

August 13, 2013

I want to thank Mr. Cory Covert , Mr. Bill Ferguson and Mr. Kenneth Ruiz personally for helping my mother on the purchase of her new Cadillac SRX this passed Saturday, 08-10-2013. Mr. Cory Covert, Mr. More

by 548CJohnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Covert
August 13, 2013

I brought my GMC Acacia to the dealership at 8:25 a.m. on 8/10/13 to have two recalls addressed. I asked if I should wait or have someone pick up me and was told that it was my choice. I was told that I w More

by padarden04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Woman Answering the Service Desk Phone on 8/10, David Coredig
Sep 03, 2013 -

Covert Buick GMC responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Covert Buick GMC, our focus is to provide consumers excellent customer service. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Abby Johnson Covert Buick GMC 512-583-3449

August 12, 2013

I started with another dealer that was very rude and unwilling to negotiate with me. After calling Cory Covert personally, he introduced me to Kenneth. Kenneth was the complete opposite of the original More

by Lindason74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lee, Cory Covert
July 31, 2013

From the moment I walked through the door at the dealership, the customer service was top notch! Josh made me feel so welcome, and he knew the product inside and out. Everyone was so friendly, I n More

by danb1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester
July 31, 2013

Josh Lester is the best car sales person that I have ever dealt with. He reviewed all my buying and leasing options, he is a no pressure guy and he is very knowledgeable. I left feeling like I gained a new More

by cooltruck
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh Lester
Jul 31, 2013 -

cooltruck responded

I submitted this review and the responses to all 5 catagories should have been all 5 stars. For some reason it does not show up that way, but make no mistake about it, Josh Lester and Covert are 5 Stars all the way.

July 27, 2013

Josh helped us get our new Acadia and wasn't too pushy. He makes sure my pregnant wife had a loaner car for the oil changes and checks in once in a while. Cool dude. More

by vinumber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester, Josh Lester
July 26, 2013

Ricardo was the best car salesman I have ever worked with. He was very knowledgeable about the product and answered every question. I did not feel pressured in any way, like typical car salesman will m More

by truck4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Casas
July 25, 2013

The dealership itself was quite clean and orderly. Josh was the one that helped me and he was very informative, friendly and not pushy; which is always a plus when looking for a car. He seemed like he want More

by st2176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester, Josh Lester
July 24, 2013

Josh is by far the best car salesmen I have ever worked with! His style is perfect! Josh comes across as genuinely concerned about what we want and concerned to ensure that we get the best deal and the b More

by mcmurv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester, Josh Lester
July 23, 2013

I bought my new Truck from Josh. He took a lot of time talking to me and my girlfriend. He was very patient explaining everything to us and answering all of our questions. Not what you'd normally expect More

by Cdpatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester , Josh Lester
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