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Covert Buick GMC

Austin, TX

4.7
1,114 Reviews
Experience Covert Buick GMC – Your Trusted Buick and GMC Dealership in Austin, TX for Over 116 Years! Proudly serving Austin, Round Rock, Cedar Park, Leander, Pflugerville, Georgetown, and surrounding Central Texas communities, Covert Buick GMC is your one-stop destination for new and used Buick and GMC vehicles. With 116 years of automotive excellence, we offer a wide selection of cars, trucks, and ...
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11750 Research Blvd Suite D

Austin, TX

78759

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Showing 1,114 reviews

October 29, 2013

Drove from San Antonio to Austin to get our Acadia, Covert had the best prices and largest selection around. We found exactly what we were looking for, couldn't be happier with the sales team. More

by blueclue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Toon
October 21, 2013

I wanted to thank Julian very much for helping us look for a truck. We REALLY loved the new GMC Sierra. Julian is the kind of sales person I don’t mind dealing with and I hate sales men if that says any More

by lorirudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Mier
August 13, 2013

I brought my GMC Acacia to the dealership at 8:25 a.m. on 8/10/13 to have two recalls addressed. I asked if I should wait or have someone pick up me and was told that it was my choice. I was told that I w More

by padarden04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Woman Answering the Service Desk Phone on 8/10, David Coredig
Sep 03, 2013 -

Covert Buick GMC responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Covert Buick GMC, our focus is to provide consumers excellent customer service. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Abby Johnson Covert Buick GMC 512-583-3449

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August 13, 2013

I want to thank Mr. Cory Covert , Mr. Bill Ferguson and Mr. Kenneth Ruiz personally for helping my mother on the purchase of her new Cadillac SRX this passed Saturday, 08-10-2013. Mr. Cory Covert, Mr. More

by 548CJohnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Covert
August 12, 2013

I started with another dealer that was very rude and unwilling to negotiate with me. After calling Cory Covert personally, he introduced me to Kenneth. Kenneth was the complete opposite of the original More

by Lindason74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lee, Cory Covert
July 31, 2013

From the moment I walked through the door at the dealership, the customer service was top notch! Josh made me feel so welcome, and he knew the product inside and out. Everyone was so friendly, I n More

by danb1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester
July 31, 2013

Josh Lester is the best car sales person that I have ever dealt with. He reviewed all my buying and leasing options, he is a no pressure guy and he is very knowledgeable. I left feeling like I gained a new More

by cooltruck
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh Lester
Jul 31, 2013 -

cooltruck responded

I submitted this review and the responses to all 5 catagories should have been all 5 stars. For some reason it does not show up that way, but make no mistake about it, Josh Lester and Covert are 5 Stars all the way.

July 27, 2013

Josh helped us get our new Acadia and wasn't too pushy. He makes sure my pregnant wife had a loaner car for the oil changes and checks in once in a while. Cool dude. More

by vinumber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester, Josh Lester
July 26, 2013

Ricardo was the best car salesman I have ever worked with. He was very knowledgeable about the product and answered every question. I did not feel pressured in any way, like typical car salesman will m More

by truck4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Casas
July 25, 2013

The dealership itself was quite clean and orderly. Josh was the one that helped me and he was very informative, friendly and not pushy; which is always a plus when looking for a car. He seemed like he want More

by st2176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lester, Josh Lester
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