Covert Buick GMC

I consider myself a sedan sort of woman, so when I needed a vehicle to tow a trailer, I didn't know where to start. A friend of mine who purchased a GMC truck last year recommended Covert. I normally researc a vehicle to tow a trailer, I didn't know where to start. A friend of mine who purchased a GMC truck last year recommended Covert. I normally research everything about a vehicle before I test drive, but this time I decided just to stop by. I met Bernadette and she made me feel right at home. She was friendly and knowledgeable. She didn't seem to mind that I wasn't sure what I wanted. She showed me a bunch of different trucks, explaining the various features and the differences between them. She also helped me calculate how much towing capacity I needed. I expected to be intimidated shopping for a truck, but I wasn't! I didn't feel rushed or pressured like I have at other dealerships. I know she has other customers, but I felt like Bernadette would have spent all day answering my questions. You can't pay for that kind of service. That combined with their competitive pricing makes Covert a definite recommend for trucks. More

We had viewed the GMC Arcadia inventory on the Covert website so we stopped by to take a look and test drive. From the very beginning we were greeted with friendly and professional people. Cathy Townse website so we stopped by to take a look and test drive. From the very beginning we were greeted with friendly and professional people. Cathy Townsend our sales consultant was the best in that field I have had the opportunity to meet and work with. She had the knowledge on the vehicle we wanted and the inventory on the sales lot. She made us feel completely comfortable in our purchase. I would recommend the Covert GMC Buick to anyone and everyone! Thanks for a wonderful vehicle and a pleasurable experience! More

Sales staff (Ricardo) was very knowledgeable and accommodating. The finance representative (Clay) was easy to work with and made financing my vehicle a breeze. The best car buying experience I have accommodating. The finance representative (Clay) was easy to work with and made financing my vehicle a breeze. The best car buying experience I have ever had and I would definitely recommend to anyone in the market for a new or used vehicle. More

The dealership was great, it felt like we dealt with a good company, eddie was knowledgeable and showed us all the features on the new car, he was patient and respectful. Eddie went above and beyond to ta good company, eddie was knowledgeable and showed us all the features on the new car, he was patient and respectful. Eddie went above and beyond to take care of us. More

I was very much was surprised and delighted how easy , fast and uncomplicated this vehicle purchase came across. All taken care of over the phone and internet. I found exactly the vehicle I wanted on y fast and uncomplicated this vehicle purchase came across. All taken care of over the phone and internet. I found exactly the vehicle I wanted on your internet page and called and first spoke with Jamie. I live in San Antonio and was unable to get to Austin so I was trusting Jamie and wonderful Cathy Townsend to make things happen. Which they did to my delight ! My Certified Pre-Owned 2013 GMC Terrain was delivered to my doorstep practically overnight . Love it ! Thanks folks Carolyn Hays More

Paul called and invited us to come out to have our new license plates installed. While there, Paul took us through all the features on the car again and was very patient and thorough. He also set up the O license plates installed. While there, Paul took us through all the features on the car again and was very patient and thorough. He also set up the OnStar mobile app and explained in detail how it worked. The entire visit was pleasant and very helpful. I completed an online survey after delivery of the car, and unfortunately didn't remember Paul completing some of the items mentioned in the survey (chalk it up to old age). After the fact, my husband reminded me that Paul did indeed offer everything that was covered in the survey. I regret that my responses were a black mark on Paul's service and attention to our needs. Our whole experience with Paul has been completely stellar, and I would recommend his service to anyone. This is our seventh new vehicle experience and purchase from Covert dealerships, including three from Covert Ford, and have received excellent service each time. We are loyal customers. More

I was interested in purchasing a new car from covert. I found a price online which was lower than what they were actually selling it for. They did agree to honor the online price. However, now I know why. found a price online which was lower than what they were actually selling it for. They did agree to honor the online price. However, now I know why. I was trading in a jeep that was in great condition, fully loaded and low miles....they offered me 11k for the trade (which was a minimum of at least 2400 less than the other 7 trade values I received from other dealerships). They told me they would sell my car for 13900.....I thought that was low. So I looked at their used car list. They were selling a jeep which was one year older and had 50k more miles and it was the BASIC version for 12900...yet they would sell my 15k fully loaded for 13900....I don't think so. Not only is this offer insulting...but I had my wife leave work early and we took my 4 month old baby 45 minutes to go buy a car (the online price would only be honored that day they said). The online price was only about 2600 less than the actual listing price (it was considered new...but was the loaner car they gave out with 5000 miles). I realized the reason for the low offer on my jeep was to make up for their listing error...trying to make up for it on the back end. Not only did they take a super long 4 minutes to appraise my jeep....they asked NO questions about what the jeep had (I brought the original sticker which they didn't even look at). This was the worst experience I have ever had car shopping and completely insulted by their "we will honor the price but make it back from you by offering a terrible trade value". Not to mention they said since the price was an error they would NOT give me their teacher discount that they give because of it. Good thing delta airlines doesn't operate like covert...otherwise the people who benefited from the error in ticket price would be paying hundreds of dollars for checked baggage and drinks on board. More

Ricardo did an awesome job and made the purchase of my Acadia one of pleasure. He is a true asset to the Covert dealership. I really enjoyed the whole process. Acadia one of pleasure. He is a true asset to the Covert dealership. I really enjoyed the whole process. More

The moment I entered the Covert dealership I was greeted and asked if I needed help. I was directed to Justin Toon. Justin was friendly, knowledgeable, very willing to help me find what I needed and very and asked if I needed help. I was directed to Justin Toon. Justin was friendly, knowledgeable, very willing to help me find what I needed and very professional. I had never been to a Covert dealership for a purchase and was surprised at the elegant atmosphere. I felt very welcome and never pressured. I will go back and recommend Covert, Justin, his boss Chris and Mitchell to anyone. Mitchell in the finance department was very professional, knowledgeable and friendly. Mitchell offered me a warranty at a very competitive price so I was sold. Thank you, Covert Buick. More

I was in the market for a car and decided to look on line. I clicked on the tab stating that I had further questions.The following day I was emailed back by Justin. Justin was very friendly and courteou line. I clicked on the tab stating that I had further questions.The following day I was emailed back by Justin. Justin was very friendly and courteous. Justin was patient and listened to what features mattered most to me. Justin made several suggestions and sent a couple options to look at. We communicated back and forth until we were able to narrow down my selection. On my following day off, I proceeded down to the dealership to talk with Justin. As it so often happens, I ended up driving away in a brand new car. I can honestly say that this is, by far, the best car buying experience that I have had. From Justin's patience and attention to detail, to Josh's courtesy and professionalism during the financing phase, I will have to say that I am thoroughly satisfied and will be sure to share this experience with all my friends and family. You have a winner of a salesman in Justin Toon. More