Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

COASTAL CONVERTIBLES INC - Service Center

Austin, TX

4.3
73 Reviews
Call Service Center (512) 954-9290

73 Reviews of COASTAL CONVERTIBLES INC - Service Center

Sort by
August 24, 2024

Matt in service is amazing ! !!!!!! He’s taking great care of me, I will continue to come back to covert and Service all of my vehicles there! More

by JEFF@CBABUILDS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Jeff, Thank you so much for your glowing review! We’re thrilled to hear that Matt has provided you with amazing service and that you plan to continue bringing your vehicles to Covert Buick GMC Bee Cave. We’re proud of our team and their commitment to taking great care of our customers. If you ever need anything else or have any questions, please don’t hesitate to reach out. We look forward to seeing you again!

August 24, 2024

Matt with service was great. Kept me up to speed with progress and the techs did a wonderful job. More

by CHRISLAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Chris, Thank you for taking the time to share your experience! We’re delighted to hear that Matt in service provided excellent communication and that our techs did a wonderful job. At Covert Buick GMC Bee Cave, we strive to ensure every aspect of your service experience meets your expectations. If you need anything else or have any further questions, please don’t hesitate to reach out. We look forward to serving you again!

August 23, 2024

It took almost 3 hrs for an oil changed , when is normally an hour to hour and half . More

by vanessafernandez27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Aug 26, 2024 -

Covert Buick GMC Bee Cave responded

Vanessa, Thank you for your feedback. We apologize for the extended wait time you experienced during your oil change. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We will review our processes to ensure more efficient service in the future. If you have any further concerns or need assistance, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time.

August 23, 2024

This is the first time I've been grateful for the opportunity to write a review for a service appointment. I've been working with Matt Bennett and I can't say enough good things about my experiences More

by jpeg1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
Report | Print
Aug 23, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your thoughtful review! We're thrilled to hear that Matt Bennett and the Covert Buick GMC Bee Cave team made such a positive impact on your experience. We understand how important it is to feel confident and supported throughout the service process, especially when it involves your investment and time. It's wonderful to know that Matt's dedication and communication helped reaffirm your decision to choose Covert Buick GMC Bee Cave. Your feedback truly validates the hard work we put into ensuring our customers receive the best service possible. If you ever need anything in the future, don't hesitate to reach out. Safe travels and we look forward to serving you again!

August 23, 2024

Great service and follow up. Beautiful facility! Matt and Jom in service were a pleasure to deal with More

by LINCOLNSTAHL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Jim
Report | Print
Aug 24, 2024 -

Covert Buick GMC Bee Cave responded

Lincoln, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service team and enjoyed our facility. Matt and Jon will be delighted to know that their efforts made a positive impact. If you need anything else, don't hesitate to reach out. We look forward to serving you again at Covert Buick GMC Bee Cave!

August 22, 2024

Matt is a great advisor and I appreciate is ability to work around my schedule to meet my needs on service and repairs More

by beatou14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennet
Report | Print
Aug 23, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Matt was able to accommodate your schedule and meet your service and repair needs effectively. At Covert Buick GMC Bee Cave, we strive to provide exceptional service and ensure a seamless experience for all our customers. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

August 22, 2024

Covert has done service work on my corvette and Cadillac. Did you a great job and always keep me informed More

by TFMEZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
Report | Print
Aug 23, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your positive experience! We’re delighted to hear that you’ve been pleased with the service work on both your Corvette and Cadillac. At Covert Buick GMC Bee Cave, keeping our customers informed and ensuring high-quality service is a top priority. We truly appreciate your trust in us and look forward to continuing to serve you in the future!

August 21, 2024

On point feel reassured etiquette is really awesome the whole atmosphere exudes positivity thank you More

by RORYLTELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 21, 2024 -

Covert Buick GMC Bee Cave responded

Rory, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Covert Buick GMC Bee Cave. It’s our goal to create an environment where our customers feel reassured and valued, and we’re glad our team’s etiquette and the overall atmosphere made a lasting impression. If you need anything else or have further questions, please don’t hesitate to reach out. Thanks again for your support and feedback!

August 19, 2024

Quick and easy oil change on Friday. Reasonably priced with a coupon from the website. More

by arman.ohanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Aug 19, 2024 -

Covert Buick GMC Bee Cave responded

Arman, Thank you for your positive feedback! We're glad to hear that you had a quick and easy oil change at Covert Buick GMC Bee Cave and that our pricing and online coupon were helpful. If you need any further assistance or have any questions in the future, feel free to reach out. We look forward to seeing you again!

August 17, 2024

Great service! Couldn’t be happier. Worth the 25 min drive from my house. Thanks! More

by MAXTHYSSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 19, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that you’re so satisfied with the service you received at Covert Buick GMC Bee Cave and that the 25-minute drive was worth it. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

1
...
5
6
7
8