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73 Reviews of COASTAL CONVERTIBLES INC - Service Center
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August 30, 2024
Matt was excellent to help me tremendously, but y’all need more courtesy vehicles. For a warranty repair I still had to pay $600 for a rental car due to lack of courtesy vehicles need more courtesy vehicles. For a warranty repair I still had to pay $600 for a rental car due to lack of courtesy vehicles More
by BRIANSPAIN109
Verified CustomerEmployees Worked With
Matt
August 30, 2024
Wonderful people and wonderful service. We will purchase from them again. Shout out to Taylor Norwood! We will purchase from them again. Shout out to Taylor Norwood! More
by james.pell
Employees Worked With
August 30, 2024
Ron was easy to work with and was very responsive. I purchased Hummer EV from them and I am from out town and it was made pretty simple and easy. I purchased Hummer EV from them and I am from out town and it was made pretty simple and easy. More
by OB2024
Employees Worked With
August 29, 2024
Matt is always awesome to work with and I look forward to my service appointments with him. Covert provides an outstanding service experience! my service appointments with him. Covert provides an outstanding service experience! More
by TREYKOPECKY
Employees Worked With
Matthew Bennett
August 28, 2024
Jennifer Kubly was very good. She showed us the cars we wanted to see and she sat in the car and showed us all the new items the car had. We decided to order a new Denali rather She showed us the cars we wanted to see and she sat in the car and showed us all the new items the car had. We decided to order a new Denali rather than buy one off the lot. More
by olorehn
Employees Worked With
Jennifer Kubly
August 28, 2024
Professional Staff are so experienced and are so friendly and helpful for your needs and always complete and finish eveything that needs to be completed friendly and helpful for your needs and always complete and finish eveything that needs to be completed More
by mike19752
Employees Worked With
Matt Bennett
August 28, 2024
Getting a prompt appointment was easy online. My service advisor, Shawn Byrd, got my truck right in and it was ready to go in a short time. I recommend them. My service advisor, Shawn Byrd, got my truck right in and it was ready to go in a short time. I recommend them. More
by golf4bill2
Employees Worked With
Shawn Byrd
August 24, 2024
I found myself in a very bad situation. I bought a 22 Buick Encore (used) from y’all last year. Friday the battery died, I live in Kyle but I got it started and drove it home. The next morn I bought a 22 Buick Encore (used) from y’all last year. Friday the battery died, I live in Kyle but I got it started and drove it home. The next morning the battery would not start the car so I called and talked to Matt. I shared with him that my husband is in hospice, due to cancer and I live an hour away and can’t leave him and asked what y’all could do for me. Because it is under warranty. His response was they would come get the car and tow it to Bee Cave hook it up to diagnostic for 24 hours and with the weekend I wouldn’t get the car back until at least Monday. With that being our only vehicle obviously that was not going to work. I’m shocked and confused that y’all couldn’t just bring a battery and replace it. He said that was not your policy!!!!! So I had to bite the bullet and have AAA install a battery and pay $260. I have a 3 year warranty and they will come to me. With me at 73 and my husband at 76, perhaps you should consider customer service.. Kay Boyce. More
by BOYCEKAY
Employees Worked With
Matt Bennett
