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84 Reviews of COASTAL CONVERTIBLES INC - Service Center
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October 28, 2024
Estimated 1. 5 hours for oil change and tire rotation. Took 2.5 hours, and didn’t even address the recall issue. When addresseed with service department, they ju 5 hours for oil change and tire rotation. Took 2.5 hours, and didn’t even address the recall issue. When addresseed with service department, they just apologized but didn’t offer any remedy ideas! More
by SSE02
Verified CustomerEmployees Worked With
Scot, service manager
October 23, 2024
Everything went great ! Tyler is a great sales person And very professional about his job. Tyler is a great sales person And very professional about his job. More
by tgkezar1
Employees Worked With
October 19, 2024
Lance was respectful and efficient. He is knowledgeable and well versed in providing the information I wanted. Mechanics were respectful of my older GMC. The service is always great. He is knowledgeable and well versed in providing the information I wanted. Mechanics were respectful of my older GMC. The service is always great. More
by PDWILLIFORD
Employees Worked With
Lance
October 12, 2024
Great customer service and attention to detail on everything asked about to check on on the vehicle, including a rattle, so overall great experience! everything asked about to check on on the vehicle, including a rattle, so overall great experience! More
by mljohnson24
Employees Worked With
Service department
October 04, 2024
My son Brought my car in for an oil change and was told it would take 1- 1 1/2 hours so he waited for it. It took 3 hours. He was there from 2:30-5:30 after a long day of work and was doing me a huge favor it would take 1- 1 1/2 hours so he waited for it. It took 3 hours. He was there from 2:30-5:30 after a long day of work and was doing me a huge favor. If he had been told 3 hours up front, he would’ve dropped it off and gotten a ride home. That was very frustrating and unnecessarily took up his entire afternoon! It seems like everywhere is short staffed these days and we understand that but your service department needs to give a much better estimate of the wait time upfront so the customer can make the decision to wait or leave, right way. More
by MARCIE.CAREY3
Employees Worked With
Didn’t get any names
October 04, 2024
Taylor was a great sales person and worked with me knowing I wasn't making a purchase that day and took the time to hear my specific situation. I will be working with him for my next truck at Covert! knowing I wasn't making a purchase that day and took the time to hear my specific situation. I will be working with him for my next truck at Covert! More
by GRANT.KEHRER
Employees Worked With
Other Employees :
Sean from Service, 5 stars, Robert "BJ" Shaffer
September 30, 2024
The employees were pleasant and helpful. The place was very clean and neat. The team was pleasant to work with. The place was very clean and neat. The team was pleasant to work with. More
by ANNA PRITCHETT
Employees Worked With
September 27, 2024
Would not come down a penny off the asking price and expects me to pay for an extra set of keys for my used truck expects me to pay for an extra set of keys for my used truck More
by KING.K9333
Employees Worked With
September 23, 2024
most everything has gone well. I bought a certified vehicle and a week or two later the battery died. I had to jump my truck and drive 50 miiles 1 way and buy a $300.00 battery. Th I bought a certified vehicle and a week or two later the battery died. I had to jump my truck and drive 50 miiles 1 way and buy a $300.00 battery. This was allegedly check in my multi-point check for the certification. Don't think so. They also left the top plate off my battery. More
by rick@capitaloftexasroofing.com
Employees Worked With
