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73 Reviews of COASTAL CONVERTIBLES INC - Service Center
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October 04, 2024
Taylor was a great sales person and worked with me knowing I wasn't making a purchase that day and took the time to hear my specific situation. I will be working with him for my next truck at Covert! knowing I wasn't making a purchase that day and took the time to hear my specific situation. I will be working with him for my next truck at Covert! More
by GRANT.KEHRER
Verified CustomerEmployees Worked With
Other Employees :
Sean from Service, 5 stars
October 04, 2024
My son Brought my car in for an oil change and was told it would take 1- 1 1/2 hours so he waited for it. It took 3 hours. He was there from 2:30-5:30 after a long day of work and was doing me a huge favor it would take 1- 1 1/2 hours so he waited for it. It took 3 hours. He was there from 2:30-5:30 after a long day of work and was doing me a huge favor. If he had been told 3 hours up front, he would’ve dropped it off and gotten a ride home. That was very frustrating and unnecessarily took up his entire afternoon! It seems like everywhere is short staffed these days and we understand that but your service department needs to give a much better estimate of the wait time upfront so the customer can make the decision to wait or leave, right way. More
by MARCIE.CAREY3
Employees Worked With
Didn’t get any names
September 30, 2024
The employees were pleasant and helpful. The place was very clean and neat. The team was pleasant to work with. The place was very clean and neat. The team was pleasant to work with. More
by ANNA PRITCHETT
Employees Worked With
September 27, 2024
Would not come down a penny off the asking price and expects me to pay for an extra set of keys for my used truck expects me to pay for an extra set of keys for my used truck More
by KING.K9333
Employees Worked With
September 23, 2024
most everything has gone well. I bought a certified vehicle and a week or two later the battery died. I had to jump my truck and drive 50 miiles 1 way and buy a $300.00 battery. Th I bought a certified vehicle and a week or two later the battery died. I had to jump my truck and drive 50 miiles 1 way and buy a $300.00 battery. This was allegedly check in my multi-point check for the certification. Don't think so. They also left the top plate off my battery. More
by rick@capitaloftexasroofing.com
Employees Worked With
September 23, 2024
I purchased a pre owned vehicle at Covert because of their community reputation. I don’t think the AC ever worked properly. It was in the shop 5 times before the dash needed to be removed. Ive had it f their community reputation. I don’t think the AC ever worked properly. It was in the shop 5 times before the dash needed to be removed. Ive had it for 5 months. They were not able to fix it or allow me to trade the car in. Highly recommend getting a third party inspection. This cost me a lot of time, money and stress. Did not feel they really cared. More
by kristi.plotkin
Employees Worked With
September 19, 2024
Shawn was great. He got me checked in and seen I had a recall on my truck. They did all the service that was needed on my truck in a timely manner. He got me checked in and seen I had a recall on my truck. They did all the service that was needed on my truck in a timely manner. More
by sasconstruction60
Employees Worked With
Shawn
September 15, 2024
Terrible service terrible service. They don’t tell the truth. Terrible service more terrible service. They don’t tell the truth. Terrible service more terrible service. More
by sonsofspicewood
Employees Worked With
