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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
258 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 258 reviews

August 13, 2024

That was the best experience I have ever had purchasing a truck,car,HD motorcycle and Boat.Staff was and is very professional .Everything went smooth as silt. They calledasked asked what I need . Three hou More

by sgonzalez1377
Recommend Dealer
Yes
Employees Worked With
Shelby.
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Aug 14, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your incredible review! We're thrilled to hear that your experience at Covert Buick GMC Bee Cave was the best you’ve ever had while purchasing a truck, car, HD motorcycle, and boat. It’s fantastic to know that our staff provided the professional service you deserve and that everything went smoothly for you. We’re delighted that we could meet your needs efficiently. If there’s anything more we can assist with or if you have any future needs, please don’t hesitate to reach out. Enjoy your new vehicle and thank you for choosing Covert Buick GMC Bee Cave!

August 13, 2024

I called and left a msg to ask what was fixed addressing the problem - the reason we brought the car in. This wasn’t addressed when we picked up car which seemed odd. More

by LISAANDPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt. Lisa at desk was absolutely lovely
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Aug 14, 2024 -

Covert Buick GMC Bee Cave responded

Lisa and Pete, Thank you for your feedback. I’m sorry to hear that your concerns about the repairs weren’t addressed when you picked up your car. It’s important to us that all issues are thoroughly communicated and resolved. We value your input and are committed to ensuring you have a positive experience. Thank you for bringing this to our attention.

August 13, 2024

Taylor knew exactly what I was looking for and made it super easy to show up at the dealership, test drive, talk it through then he really went over and beyond to be sure I felt at ease in completing the More

by Gwendolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Daniel
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Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Gwendolyn, Thank you for your amazing review! We're thrilled to hear that Taylor provided you with such a seamless and stress-free experience at Covert Buick GMC Bee Cave. It’s wonderful to know that he understood your needs, made the process easy, and went above and beyond to ensure you were comfortable every step of the way. We’re also delighted that Daniel in financing made the paperwork process smooth and efficient. Your satisfaction is our top priority, and we’re so glad we could deliver on that promise. If you need anything else or have more questions in the future, we’re here for you. Enjoy your new Jeep, and thanks again for your kind words!

August 13, 2024

Great service! ! From greeting me at my car to the friendly checkout, I couldn't be more pleased to pay for a job well done!! Shawn, Scot, an Wyatt deserve ALL the s More

by JESQUIVEL241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd, Wyatt Cross, Scot Murray
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Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your wonderful review! We’re delighted to hear that Shawn, Scot, and Wyatt provided you with exceptional service from start to finish at Covert Buick GMC Bee Cave. It’s great to know that you were pleased with every aspect of your experience, from the warm greeting to the friendly checkout. We appreciate your kind words and are thrilled that our team made such a positive impression. If you need anything else or have more questions, we’re always here to help. Thanks again for your support and for choosing us!

August 13, 2024

Came in to test drive a Canyon for my wife and ended up buying a 1/2 ton Denali truck. Chase and his team did a great job! More

by jeff@keelingcompany.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
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Aug 13, 2024 -

Covert Buick GMC Bee Cave responded

Jeff, Thank you for sharing your experience! We’re thrilled to hear that Chase and his team at Covert Buick GMC Bee Cave provided you with excellent service. It’s great to know that what started as a test drive for a Canyon turned into the purchase of a 1/2 ton Denali truck! We appreciate your trust in us and are glad we could help you find the perfect vehicle. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy your new Denali, and thanks again for choosing us!

August 10, 2024

Great experience! Thank you Daniel for all your attention, customer care. I’ll be definitely recommending this dealership to all my friends and family! 👍🏻 More

by PILIMARTINEZ09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear about your great experience at Covert Buick GMC Bee Cave. Daniel will be pleased to know that his attention and customer care made such a positive impression on you. We truly appreciate your recommendation to friends and family. If you need any further assistance or have additional questions, don’t hesitate to reach out. Thanks again for choosing us, and we look forward to seeing you in the future! 👍🏻

August 10, 2024

I had no idea that buying a truck could be such a wonderful experience. Marco Andrade was awesome! Mr. Floras was awesome also. They both were so kind and helpful. They really took great care of m More

by jamesbladejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Jerome, Marco Andrade, and Daniel Flores
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Aug 12, 2024 -

Covert Buick GMC Bee Cave responded

James, Thank you so much for your wonderful review! We’re thrilled to hear that your truck buying experience at Covert Buick GMC Bee Cave was so positive. Marco Andrade, Mr. Floras, and Mr. Jerome will be delighted to know that their kindness and helpfulness made such an impact on your experience. We truly appreciate your kind words and are excited to hear you’ll be returning in the future. If you need anything else or have more questions, feel free to reach out. Thanks again for choosing us, and we look forward to serving you again soon!

August 09, 2024

Transparent, friendly, efficient and courteous. Place never seems like chaos . Does their best to go above and beyond More

by LCHAVEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
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Aug 12, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re delighted to hear that you found your experience at Covert Buick GMC Bee Cave to be transparent, friendly, efficient, and courteous. It’s great to know that our team’s efforts to go above and beyond made a positive impact and that our dealership maintained a sense of calm and order. We appreciate your feedback and look forward to continuing to provide excellent service. If you need anything else or have more questions, please don’t hesitate to reach out. Thank you for choosing us!

August 08, 2024

The dealership and the employees there made my wife and I feel warm and welcomed. The experience was quick and easy. We have been loyal customers for over 20 years with the Covert family. More

by CORYBREDDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Campion
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Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Cory, Thank you so much for your wonderful review! We're thrilled to hear that you and your wife felt warmly welcomed and had a quick and easy experience at Covert Buick GMC Bee Cave. It's always our goal to provide exceptional service, and we're grateful for your loyalty over the past 20 years. If you need anything in the future, please don't hesitate to reach out. We look forward to continuing to serve you!

August 08, 2024

Priceless- Like a Mastercard commercial. ..Covert GMC Bee Cave powered by Joe Griffin, John Freeland, Scott Murray and Matt Bennett. That's a winning combination all day, every day!! More

by ga22peden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Griffin, John Freeland, and indirectly (Scott Murray and Matt Bennett)
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Aug 08, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your incredible review! We’re thrilled to hear that your experience at Covert Buick GMC Bee Cave was so positive. Joe Griffin, John Freeland, Scott Murray, and Matt Bennett are indeed a fantastic team, and we’re glad their dedication made such an impact. Your kind words truly mean a lot to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

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