Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Covert Buick GMC Bee Cave
Austin, TX
256 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 256 reviews
May 29, 2025
Excellent experience in dealing with Covert team. The initial test drive, and walking through initial price was done well. The first pricing proposal was somewhat confusing and after reviewing it The initial test drive, and walking through initial price was done well. The first pricing proposal was somewhat confusing and after reviewing it at home I completely understood. The financing process was clean and fast. Overall it was an excellent experience. More
by rmachnacki1234
Verified Customer
May 23, 2025
It is difficult to communicate with the service center because of the answering system. It feels like the service representatives don't feel that it is their job to communicate with customers. It does not because of the answering system. It feels like the service representatives don't feel that it is their job to communicate with customers. It does not make me want to service my vehicle at. this dealership. The work by the technicians seems excellent and quick once they have the parts. More
by KECHENEY
Employees Worked With
Shawn Byrd
May 23, 2025
On time service was just as promised , service manger was really very informative excellent all the way around really very informative excellent all the way around More
by Jim@coniferre.com
Employees Worked With
May 21, 2025
Buying a truck from Covert was my first mistake. I bought a truck on the 8th of May however I have not received the truck two weeks later. The sales agent assured me multiple times that they would h I bought a truck on the 8th of May however I have not received the truck two weeks later. The sales agent assured me multiple times that they would have it back at the dealership on a certain day and every single time was incorrect. The second issue I have had is during the process of negotiating the truck. I was told a certain interest rate, however, when I went to finance, the interest rate increased by three points. I informed the finance manager that I would be getting my own funding. He said that may accrued more money on the deal as I would not be using their preferred lender. More
by Nick F
Employees Worked With
May 19, 2025
Jennifer was awesome. No pressure and genuinely customer focused. The dealership has a good variety of vehicles, and purchase was smooth/easy No pressure and genuinely customer focused. The dealership has a good variety of vehicles, and purchase was smooth/easy More
by CJackson
May 16, 2025
Taylor is extremely knowledgeable when it comes to diesel trucks. Easy negotiation. Great Price. Excellent experience with finance. Love the new truck. trucks. Easy negotiation. Great Price. Excellent experience with finance. Love the new truck. More
by mike@xistexas.com
May 14, 2025
Wonderful experience! Taylor was incredible and he and the entire team including finance were amazing! Taylor was incredible and he and the entire team including finance were amazing! More
by mkoshnick1
Employees Worked With
May 14, 2025
The staff was friendly, knowledgeable, and not pushy. They helped me find the perfect vehicle within my budget and explained all the features clearly. The paperwork process was smooth and efficient, and They helped me find the perfect vehicle within my budget and explained all the features clearly. The paperwork process was smooth and efficient, and they offered a fair trade-in value for my old car. I’m thrilled with my new ride and would recommend this dealership to anyone looking for a hassle-free car-buying experience! More
by Connor Campbell
Employees Worked With
Dylan, Brent
May 14, 2025
Great experience with this dealership and personnel. Start to finish was easy, clearly communicated and the vehicle purchase was smooth. Staff and management are awesome to work with Start to finish was easy, clearly communicated and the vehicle purchase was smooth. Staff and management are awesome to work with More
by Connor Campbell
