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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
196 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 196 reviews

December 21, 2024

Covert Dealership was an inviting and comfortable atmosphere with such a grand, wow location! Loved it! Our experience with Tyler Rodriguez was without a doubt exceptional! Totally trusted his e More

by ETERNITYCB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Survey is only remotely related to my recent service visit, which resulted in leaving my truck for 7 calendar days ( and being granted a loaner for 4.5 days (after heated discussion).. see dealer for re More

by rthomas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

Great customer service, friendly people , nice and clean, organized, very nice salesman, very helpful with process More

by TEXASBENTE
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2024

Great team and I want to personally thank everyone they were amazing and helpful. Ok ok ok ok ok More

by perezcontact
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for the enthusiastic review! We’re thrilled to hear that our team at Covert Buick GMC Bee Cave provided you with amazing and helpful service. We’re committed to making every customer’s experience exceptional, and it’s great to see that reflected in your kind words. If there’s ever anything else we can assist you with, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave—we look forward to seeing you again!

December 16, 2024

“I couldn’t be happier working with Chase! He made the entire process seamless, explaining everything clearly and ensuring I was well informed every step of the way. The purchase went smoothly More

by jpl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing such kind words about your experience! We’re thrilled to hear that Chase provided you with seamless and professional service during your visit to Covert Buick GMC Bee Cave. He truly exemplifies the dedication and care we strive to provide for every customer. Your recommendation means a lot to us, and we’re so glad the entire process went smoothly. If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Covert Buick GMC Bee Cave!

December 14, 2024

Everyone was so nice. Work on my vehicle was done in timely manner. Very going experience!!! More

by pfraser12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but A plus on everyone.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re so glad to hear that you had such a positive experience at Covert Buick GMC Bee Cave. Providing friendly service and timely vehicle care is what we aim for every day, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

December 11, 2024

Connor was attentive and seemed genuinely interested in helping us find what we were looking for. More

by RSDillard
Recommend Dealer
Yes
Employees Worked With
Connor, Brad
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your experience! We’re thrilled to hear that Connor provided attentive and genuine service during your visit to Covert Buick GMC Bee Cave. Helping our customers find exactly what they’re looking for is always our top priority, and we’re glad Connor delivered on that commitment. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!

December 10, 2024

Great service and friendly people! Service was done in a timely fashion and professional way! More

by CEOROSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind feedback! We’re delighted to hear that you received great service from our team at Covert Buick GMC Bee Cave. Providing friendly, professional, and timely service is always our goal, and we’re so glad we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

December 09, 2024

Professional and friendly service from sales and finance individuals. Keith and Caitlin were a pleasure to work with. More

by ANITA_THURMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caitlin Lawson, Keith Rodriguez
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December 05, 2024

I'll never buy a car from Covert again. I found dents after having the car a couple days. They asked what happened and said it was fine when it left. I've bought four cars from Covert (t More

by cb1900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your concerns. We genuinely regret to hear about your experience and understand your frustration. Customer satisfaction is extremely important to us, and we strive to ensure every vehicle meets our high standards before leaving our care. Your loyalty over the years has not gone unnoticed, and we sincerely value the opportunity to make this right.

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