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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
245 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 245 reviews

May 07, 2025

Very helpful and friendly customer service and knowledgeable staff, will definitely send more customers you all way More

by gto_garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt also help us a lot when we took our vehicle for oil change, he was like Clark Kent very helpful and friendly and very powerful like Superman went above and beyond to make sure we were taken care of, 10 stars for Matt
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May 07, 2025

Took so time but finally closed deal. Sales person good, finance good, service fair, but we'll wait to see More

by craighunter.austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Vasylkov
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2025

It was an awesome experience and Marcus was the best I have ever seen in the car business More

by MAURY.WASHINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at Covert Buick GMC Bee Cave. Marcus is truly an outstanding member of our team, and we’re proud that he made such a great impression during your visit. We appreciate your support and look forward to helping you with all your automotive needs in the future!

April 23, 2025

Tailgate was damaged and brought to salesman attention. He took pictures of damage and we were advised his manager would contact us. Convert used car sales manager created a scene in lobby with us over sal More

by pilot5455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenden
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April 20, 2025

My truck runs so much better after the transmission was replaced. I am definitely grateful for the loaner truck that I was given to drive while my truck was getting fixed. I am grateful that my truck is fi More

by jm4694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

We’re so glad to hear your truck is running great again! Our team at Covert Buick GMC Bee Cave is always here to make the repair process as smooth as possible—including keeping you on the road with a loaner. We truly appreciate your patience and are happy to see you back behind the wheel. Thanks for trusting us with your vehicle

April 16, 2025

I had a few hiccups, but all were worked out our satisfaction and were able to pick up my vehicle today. Our salesman Brendan went above and beyond to try and get what we needed even offering to dri More

by lizcapritto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! While we’re sorry to hear there were a few bumps along the way, we’re glad everything was resolved to your satisfaction. Brendan’s dedication—offering to drive to Houston for a part!—is a great example of the above-and-beyond service we strive for at Covert Buick GMC Bee Cave. We truly appreciate your patience and trust. Enjoy your vehicle!

April 15, 2025

Very nice service dept waiting area, but the music played throughout the dealership is annoying. Select a playlist that is less edgy. More

by cscherer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the feedback! We're glad you enjoyed our service department's waiting area—we work hard to make it comfortable for our guests. We also appreciate your note about the music and will definitely take it into consideration as we continue to improve the experience here at Covert Buick GMC Bee Cave. Thanks again for visiting, and we hope to see you next time!

April 13, 2025

Bought my car from Covert Bastrop. Laurie was awesome. Don’t know the person above. More

by MCONWAY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurie Bukowski
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thanks for the great review! We’re so glad to hear Laurie took awesome care of you. All of us at Covert Buick GMC Bee Cave appreciate your business and hope you’re loving your new ride!

April 13, 2025

First class experience in both Sales and Service. ..a great staff! I highly recommend this dealership! More

by FLG3D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Elliot
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear you had a first-class experience with both our Sales and Service teams. At Covert Buick GMC Bee Cave, we’re proud to have a staff dedicated to delivering top-notch customer care. We truly appreciate your recommendation and look forward to serving you again!

April 13, 2025

Brandy was great! Very knowledgeable and helpful. Would definitely use her again. Highly recommend her! More

by shaun.mcduffee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the awesome review! We’re so glad to hear Brandy provided knowledgeable and helpful service—that’s exactly what we aim for at Covert Buick GMC Bee Cave. We truly appreciate your recommendation and look forward to seeing you again down the road!

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