Covert Buick GMC Bee Cave

Covert Buick GMC Bee Cave responded

Kyle, Thank you for taking the time to share your experience! We’re thrilled to hear that Aaron and our team made your online purchase of the 2025 GMC Yukon AT4 a seamless and enjoyable process. At Covert, we take pride in providing top-notch service, no matter the distance, and it’s great to know that our communication, coordination, and finance team exceeded your expectations. We truly appreciate your trust in the Covert family name and are honored to have earned your business from Colorado. If you ever find yourself in Texas, we’d love to welcome you in person at Covert Buick GMC Bee Cave! Wishing you many safe and exciting adventures in your new Yukon AT4.

Covert Buick GMC Bee Cave responded

Thank you for your honest feedback. We’re glad to hear that your salesman provided a great experience and was spot on, but we regret that the transaction wasn’t as smooth as it should have been. At Covert Buick GMC Bee Cave, we strive for seamless communication and efficiency, and we appreciate your patience as we worked through the process. Your feedback helps us improve, and we’ll be sure to address these concerns to ensure a better experience in the future. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We truly appreciate your business!

Covert Buick GMC Bee Cave responded

Wow—thank you for your fantastic review! We’re thrilled to hear that you’ve had such great experiences with us at Covert Buick GMC Bee Cave. Providing top-notch service and attention to detail is what we strive for, and knowing that you feel well taken care of means the world to us. We truly appreciate your support and look forward to continuing to provide you with exceptional service every time you visit. If you ever need anything, don’t hesitate to reach out. Thanks again!

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We’re so glad to hear that Hunter Norwood provided an excellent experience once again. It’s always rewarding to see a returning customer, and we truly appreciate your trust in Covert Buick GMC Bee Cave for both of your truck purchases. Hunter’s professionalism and dedication to his customers are what make him a great part of our team, and we’re especially happy to hear that he helped your son with his first new truck—what an exciting milestone! We appreciate your continued support and look forward to assisting you and your family in the future. Enjoy your new trucks, and don’t hesitate to reach out if you need anything!

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re delighted to hear that our team at Covert Buick GMC Bee Cave could provide courteous and convenient service while accommodating your schedule. Helping you learn the features of your new vehicle is something we’re always eager to assist with—it’s all about ensuring you feel confident and excited about your purchase. If you have any more questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words, Casey! We’re thrilled to hear that you and your wife had a great experience with Hunter and Tyler. They’re truly dedicated to providing exceptional service, and it’s wonderful to see their efforts recognized. At Covert Buick GMC Bee Cave, we strive to make every customer feel valued and appreciated, and we’re glad we could meet your expectations. Please don’t hesitate to reach out if there’s anything else we can do for you. We look forward to seeing you again!

Covert Buick GMC Bee Cave responded

We completely understand how frustrating this delay must be, and we sincerely appreciate your patience. Unfortunately, the wait is due to a part that is currently unavailable from the manufacturer, which is something beyond our control. We are doing everything we can to get your vehicle to you as soon as possible and will keep you updated with any new information as soon as we receive it. Please know that we value your business and share in your frustration over the delay. If you have any questions or need further assistance, don’t hesitate to reach out. We truly appreciate your understanding and look forward to getting you behind the wheel soon.

Fdegn responded

If a particular part is needed for repair before I can receive my vehicle, all I have asked is for someone to tell me what part it is. No one has been able to do that. If an OEM part is not available, can an aftermarket part be used. It has been over 5 weeks since I was notified of this issue.

Covert Buick GMC Bee Cave responded

Thank you, Shawn, for your kind review! We’re thrilled to hear that Greg Freeman provided the patience and support you needed while selecting a new GMC truck for your business. At Covert Buick GMC Bee Cave, we pride ourselves on delivering exceptional customer service tailored to each individual’s needs, and it’s wonderful to see Greg’s dedication shine through. If you have any questions or need assistance in the future, we’re always here to help. Congratulations on your new truck, and thank you for choosing Covert Buick GMC Bee Cave!

Covert Buick GMC Bee Cave responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that Greg Freeman once again delivered excellent service during your vehicle purchase. At Covert Buick GMC Bee Cave, we strive to build lasting relationships with our customers, and it’s wonderful to know Greg has consistently met your expectations. We truly appreciate your business and look forward to assisting you with all your future automotive needs. Enjoy your new vehicle, and thank you for choosing Covert Buick GMC Bee Cave!