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Courtesy Volvo of Scottsdale - Service Center
Scottsdale, AZ
379 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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379 Reviews of Courtesy Volvo of Scottsdale - Service Center
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March 31, 2020
Good service during pandemic Kyle was able to get me in with just a couple hours notice of request for service. I appreciate that Courtesy was open and that the dealership appear Kyle was able to get me in with just a couple hours notice of request for service. I appreciate that Courtesy was open and that the dealership appeared to be fully operational. Thanks for being there. More
by MARCY4
Verified CustomerEmployees Worked With
Kyle Closter
March 28, 2020
I have never received horrible service at Courtesy Volvo. Everyone that I have encountered are professionals and provide outstanding service every time. I recommend Courtesy to everyone. Everyone that I have encountered are professionals and provide outstanding service every time. I recommend Courtesy to everyone. More
by Torrmomoftwo
Employees Worked With
Drop off and pick up drivers, Andy Sammis, Kyle Closter
March 27, 2020
Great service! Work was performed in a timely manner. Was given a loaner car overnite. Kyle kept me up to date. Car was returned to me cleaner than when I gave it to them. Was given a loaner car overnite. Kyle kept me up to date. Car was returned to me cleaner than when I gave it to them. More
by Pattyloppattylop
Employees Worked With
Kyle Closter
March 27, 2020
My car was picked up by tow truck, fixed, washed and returned in 5 hours! Fantastic!! The people were pleasant and eager to fix it! returned in 5 hours! Fantastic!! The people were pleasant and eager to fix it! More
by mk2berry
March 26, 2020
Another great experience. Everyone is always friendly and so very helpful. Quality service everytime. Thank you for making my experince so easy and pleasant. See you next time! so very helpful. Quality service everytime. Thank you for making my experince so easy and pleasant. See you next time! More
by Yovahnna
Employees Worked With
Andy Service Advisor was Awsome!
March 25, 2020
Excellent service. I was on calls all day and everyone was very accommodating and willing to communicate over text. I really appreciate the attention to detail and accommodating nature. was very accommodating and willing to communicate over text. I really appreciate the attention to detail and accommodating nature. More
by clew
Employees Worked With
Andy Sammis
March 24, 2020
Same great service Andy gave me the same great service I received when Armand was there for me. Got to meet the new service manager, Thank you! Andy Andy gave me the same great service I received when Armand was there for me. Got to meet the new service manager, Thank you! Andy More
by nancyhollack14
Employees Worked With
Andy Sammis
March 12, 2020
I attempted to contac my regular service representative by phone after a check engine warning because I wanted to know if it was safe to drive the car. I left two messages over two days and did not receiv by phone after a check engine warning because I wanted to know if it was safe to drive the car. I left two messages over two days and did not receive a call back - I finally booked an appointment online. One day after the faulty part was replaced my car stalled and need to be towed back to the dealer - apparently the part didn’t seal properly- overall not a great experience More
by Carlnaso
Employees Worked With
March 11, 2020
No hassle, courteous, helpful, service Concierge service was exactly as advertised. Service rep was most helpful to set it up. Car was picked up on time and delivered back to me much soon Concierge service was exactly as advertised. Service rep was most helpful to set it up. Car was picked up on time and delivered back to me much sooner than I anticipated. Unlike other service departments I have used, Courtesy service department was a joy to work with. More
by pvguy
Employees Worked With
Kyle Closter
March 09, 2020
My service experience with Courtesy Volvo is consistently exemplary. My Service Advisor Jud, is always THE consummate professional. Personable, experienced and wonderfully talented at his job, these are exemplary. My Service Advisor Jud, is always THE consummate professional. Personable, experienced and wonderfully talented at his job, these are the attributes of an invaluable team member. Please take good care of Jud! More
by RWILLIAMS3105
