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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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October 17, 2017

experience as a new customer I recently started using the service center at Courtesy Volvo in Scottsdale for servicing our 2013 XC-70. The dealership is totally new and modern, t More

by fredrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

fredrn, Thank you for the great review. I was extremely pleased to read that Brian Lawrence and the service team have earned your trust and approval. Thank you for the compliments on our new dealership's layout and design. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

October 10, 2017

"WORLD CLASS VOLVO SERVICE DEPARTMENT!" The new Scottsdale COURTESY VOLVO dealership is the bomb! It deserves 10 stars!! The professionals assisting me were BRIAN LAWRENCE and ARMAND SLASO More

by Linda Knapp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Linda Knapp, Thank you for the kind words and praise. I was elated to read that Brian Lawrence and Armand Slason have earned your trust and loyalty in this business. Our goal at Courtesy Volvo is to always put the customer first and be knowledgeable in our product. Thank you for your compliments on our new dealership's design. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 28, 2017

A Real Service Department I want to personally thank Jud and all the people in Service Dept for taking the time and finally fixing the C30 that I was purchasing. I was extreme More

by NC30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason , Lance Kalafut
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

NC30, Thank you for the kind words. I was elated to read that Jud White and the service team have taken such great care of you and took the time to understand the real issue and fix it efficiently. We greatly appreciate your 5-star rating and look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 25, 2017

Excellent professional customer service Jud always goes over and above in customer service and has taken professional care of many of my Volvos over the years. I would recommend Jud White a More

by XCje
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

XCje, Thank you for the kind words. I was pleased to read that you have found Jud White again at our dealership and that we have lived up to your expectations. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 25, 2017

THERE IS NOBODY BETTER IN AUTOMOBILE SERVICE THAN ARMAND !!! Armand is a 10 in every way, honest and reliable... and knowledgeable. No need to see anyone else...I have worked with Armand for years. More

by BDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

BDO, Thank you for the 5-star review. I was thrilled to read that you have found Armand Slason again at our dealership and that we have lived up to your expectations. We look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 21, 2017

Friendly, Professional, Service Satisfaction! I Needed help in a pinch on a Saturday morning and Jud made it happen! Took great care of me and my car! Thank you! More

by negofonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

negofonia, Thank you for the 5-star review. I was thrilled to read that Jud White took such great care of you. We look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 16, 2017

Truly Excellent Customer Service Brought our Volvo V70 in to be serviced at the brand new Courtesy Volvo dealership, the new location of our long time service advisor, Brian Lawrence. More

by Computer Bob Emmelkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Computer Bob Emmelkamp, Thank you for leaving this excellent review of the service team. I was elated to read that you found Brian Lawrence again at our dealership and that we have lived up to your expectations. Thank you for the compliments on our new dealership's design and layout. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 15, 2017

Excellent Serivce This Service department was top notch! Jud went above and beyond to make sure everything with my car was looked at and worked on. The experience was q More

by SammyJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

SammyJo, Thank you for the 5-star review. I was thrilled to read that Jud White went above and beyond to ensure your car was back at its best condition. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 14, 2017

The very best service experience i have ever had i used to take my Volvo to Volvo of Tempe, but when all the service and parts employee's Quit, left, or got fired, i got a bit worried about the overa More

by BBONDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

BBONDS, Thank you for taking the time to leave this excellent review of the service team. I was glad to read that you found Jud White again at our Courtesy dealership and that we have lived up to your expectations. It is our goal to make all of our customers feel welcomed and valued. I appreciate your loyalty to the VOLVO brand and to Jud White. We look forward to seeing you next time in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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