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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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December 08, 2017

Courtesy and Jud White did excellent work My recent service at Courtesy was excellent. A free alignment check was followed by a well reasoned service recommended by Jud which solved car proble More

by rtmsaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

rtmsaz, Thank you for the kind words. I was thrilled to read that Jud White and the service team made your service experience pleasurable and easy. We look forward to the next time we see you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Impeccable service and knowledge Jud has been my service advisor for many years; I won’t take my car to anyone else. Friendly, thorough, and informative. I’ll take my car in and when More

by V4life_82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

V4life_82, Thank you for the great review of the Courtesy service team. I was pleased to read that you have found Jud White again at our dealership and that we have lived up to your expectations. He and I both appreciate your loyalty to him and the VOLVO brand. We look forward to the next time we may assist you in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Best Service Advisor for 12 years running Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicle More

by ThinBlueLineDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : White, Jud
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

ThinBlueLineDriver, Thank you for the 5-star review. I was happy to read that you were able to find Jud White again at our Courtesy dealership. He and I both greatly appreciate your loyalty to him and the VOLVO brand. We look forward to the next time we can work with you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

He's like one of the family! I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent cust More

by BSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

BSmith, Thank you for the kind words. I was pleased to read that you found Jud White again at our Courtesy dealership and that we lived up to your expectations. He and I are both grateful for your loyalty to him and the VOLVO brand. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Unparalleled Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just More

by JefK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

JefK, Thank you for the kind words. I was thrilled to read that Jud White and the service team have shown you the Courtesy Way by being honest and professional. In the future we will work hard to earn your 5-star rating on pricing. We look forward to the next time we assist you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 05, 2017

Wonderful to have this Dealership in Scottsdale It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without d More

by Desert Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Desert Driver, Thank you for the 5-star review. I was thrilled to read that Brian Lawrence and the service team have met all your needs and wishes to make sure your VOLVO is taken care of and that you are treated with courtesy. We look forward to the next time we see you in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 22, 2017

I cant believe it I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repai More

by Lpm61lpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
November 20, 2017

Excellent customer service! We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley deal More

by KG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

KG, Thank you for the 5-star review of our service team. I appreciate the shout-out for the Over Seas Delivery program, it is an excellent and fun way to retrieve a new VOLVO and make a vacation out of it. I was thrilled to read that we could turn around your previous experience and earn your trust. Brian Lawrence and the service team will be glad to hear that they have earned your 5-star rating. We look forward to the next time you make the trip out to our dealership, be it in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 17, 2017

service excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Ev More

by melvyn Heller
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

melvyn Heller, Thank you for the 5-star review. I was pleased to read that Brian Lawrence and Armand Slason in service went above and beyond to make sure you were taken care of and that a loaner car was given to you. We look forward to the next time we assist you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2017

A+ Customer service!! Im here on vacation for a few weeks and needed an oil change on my corvette. I Talked to Armand and he got me in right away. Jud did the service for m More

by smitty427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

smitty427, Thank you for the kind words. I was thrilled to read that Jud White, Armand Slason, and the service team have taken such great care of you and shown you exemplary customer service. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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