Back

Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

Sort by
February 12, 2018

Worry-Free Committed Customer Service! Great experience with BrianL in Service and VinceJ in getting my repairs. They have been professional, courteous, thorough and kept communication thro More

by MLynnK0505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Vince Jr
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

MLynnK0505, Thank you for the kind words. I was pleased to read that Brian Lawrence and Vince Jasperson Jr. have taken such great care of you and maintained constant communication. We look forward to helping you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 12, 2018

Quality Service From Top Notch Professionals This is a very professional and customer oriented car dealership, especially the service department. I had an emergency situation develop with my 2002 More

by V Swisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

V Swisher, Thank you for taking the time to write this 5-star review of the Courtesy service team. I was elated to read that Brian Lawrence and Vince Jasperson Sr. have taken such great care of you and treated you with respect and understanding. I was pleased that we got your VOLVO XC70 back to its best condition quickly. We greatly appreciate the recommendations and look forward to accommodating the needs of you and your friends and family in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 27, 2018

Customer Service is Amazing I have been driving a Volvo for over 10 years and love the car, but the service I receive all the time from buying the car or getting it serviced is G More

by Ferreri, Dora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Dora Ferreri, Thank you for taking the time to leave this excellent review. I was over the moon to read that Andrew Caron and Brian Lawrence have shown you the true Courtesy Way with excellent customer service and keeping the interest of our customers as most important. I and the team are grateful for your loyalty to the VOLVO brand and Courtesy Team. We look forward to assisting you with any future service needs you may have. Regards Jason Church General manager Courtesy Volvo of Scottsdale

January 26, 2018

First visit How nice to go to a car dealer ship where you feel like they really want to take good care of your car. I felt like they valued me as a customer. I h More

by nancyhollack14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

nancyhollack14, Thank you for the kind words. I was thrilled to read that Brian Lawrence and Armand Slason have taken such great care of you at our dealership and shown you excellent customer service. Armand and I are grateful for your loyalty to him, and I am pleased that our dealership lives up to your expectations of service. We look forward to the next time we will see you in the service bay or help find a next car purchase. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 25, 2018

Quick and Easy Brought in my S60 to get a couple things looked at. Pulled into the service center, which is super clean, and was greeted by Brian Lawrence. He is sup More

by EricDean1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

EricDean1, Thank you for the 5-star review. I was pleased to read that Brian Lawrence and the service team treated you with diligence, attention to detail, and knowledge. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 21, 2018

Satisfied service for my Volvo :-) My regular service along with those necessary repairs on my 2003 Volvo with over 230,000 miles was just taken care of by Jud and the "team". Thanks. More

by tkennealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

tkennealy, Thank you for the kind words. I was pleased to read that Jud White and Armand Slason have earned your trust to service your 2003 VOLVO. We look forward to helping you with any future service needs you may have. Welcome to the Courtesy Family. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 21, 2018

Service for my S80 Volvo I have been working with Brian Lawrence in the service department for years. He always takes great care of my S80 and make sure everything is taken c More

by Diane G. Sleighel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Diane G. Sleighel, Thank you for the great 5-star review. I was thrilled to read that Brian Lawrence and the service team are worth the longer drive and treat you with above and beyond customer service. We appreciate your loyalty and look forward to assisting you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 19, 2018

Great service department I had my 2009 XC70 in today for some minor things, Brian Lawrence was my service consultant and I can't tell you how much I appreciate his care and co More

by Bjornemor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Bjornemor, Thank you for the great 5-star review. I was thrilled to read that Brian Lawrence and the service team took such great care of you and your VOLVO XC70 and have earned your trust to become your 'go-to' dealer to tend to your VOLVO service needs. We look forward to assisting you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 17, 2018

Happy Camper Just completed my first service with Courtesy Volvo. Professional service, on time. Comfortable waiting room to hang out in while waiting for my car More

by CAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

CAK, Thank you for the 5-star review. I was thrilled to read that Brian Lawrence and the team have treated you the Courtesy Way and made you feel comfortable and taken care of. We look forward to helping you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 16, 2018

I followed Jud White to Courtesy Volvo, part of his fan club I followed Jud White to Courtesy Volvo for my 75,000 mile service and tire repair. Jud has been my Service Consultant every since I started going to More

by Julianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Courtesy Volvo of Scottsdale responded

Julianne, Thank you for the kind words. I was elated to read that Jud White and the service team have taken such great care of you and always earned your 5-star rating and trust in service. He and I both are grateful for your loyalty to him and the VOLVO brand. We look forward to assisting you with any future service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

...
35
...