Courtesy Volvo of Scottsdale - Service Center

The vehicle was taken care of in a promised time and returne I have been dealing with my service advisor for many years at different Volvo dealers and I know he will do the job right. This dealer is new to my co I have been dealing with my service advisor for many years at different Volvo dealers and I know he will do the job right. This dealer is new to my community and that makes it very convenient for me. More

Jud White, Service Consultant Jud goes above and beyond with helping his customers. We followed him over to this dealership so that we could continue our relationship with him. V Jud goes above and beyond with helping his customers. We followed him over to this dealership so that we could continue our relationship with him. Very knowledgeable, professional and wants to make his customers happy, which he does. Can't say enough good things about him. More

Brian Lawrence , Service Consultant was great; courteous, professional, and knowledgeable. He took the time to help me understand how to program my favorite Sirius , Service Consultant was great; courteous, professional, and knowledgeable. He took the time to help me understand how to program my favorite Sirius stations. Will definitely ask for him the next time my car is scheduled for service. More

super value service Brian the service manager was super clear and timely and checked all my concerns, which were unfounded. I've had other dealerships send me letters sa Brian the service manager was super clear and timely and checked all my concerns, which were unfounded. I've had other dealerships send me letters saying that I was do for new such and such and Brian indicated that none of that work was needed. Big Plus!! While waiting for my car I took a test drive with Jason who knew all the details of both cars I was looking at. Low pressure, well informed and a pleasure to spend time with All in all, 5 stars for both! More

It can't get any better than my visit to Courtesy Volvo Armand Slason is the best service manage I have ever had the privilege of working with. We met 38 yeas ago and he took care of my family cars for yea Armand Slason is the best service manage I have ever had the privilege of working with. We met 38 yeas ago and he took care of my family cars for years. We all loved him. We lost touch for a few years when he changed locations. Then one day my daughter call me and said " Mom...I found Armand"! We have been bring him our cars ever since. No one provides the personal service at the level Armand does. He introduced me to his service consultants, Jud and Brian, who have provided the same level of personal service when I bring in my car. They make me feel like I am a valued customer. Today I needed an estimate on a dent repair. Before I left the dent was fixed and my car was washed and spotless. I had had my windshield replaced last week at work and had neglected to remove the blue tape from the windshield. Armand noticed it and had it removed before cleaning the car. That is the kind of person he has always been 110% Thanks Armand, Brian and Jud, I'll be back More

Professional Very professional service. Service area is clean and well organized. Service advisor communicates very clearly. Vehicle was returned to me clean. Very professional service. Service area is clean and well organized. Service advisor communicates very clearly. Vehicle was returned to me clean. Check in and pick-up were organized and efficient. More

investigation of engine noise and leak They were able to find out what was causing my problem and fix it. Customer service was excellent in when I couldn't get a loaner vehicle they were k They were able to find out what was causing my problem and fix it. Customer service was excellent in when I couldn't get a loaner vehicle they were kind enough to shuttle me to my house! More

5 Star Service Every Time My husband and I were incredibly lucky to have Courtesy Volvo open their doors right around the time we had narrowed down our search for the perfect f My husband and I were incredibly lucky to have Courtesy Volvo open their doors right around the time we had narrowed down our search for the perfect family vehicle - the Volvo XC90. The entire transaction with Ed Himes and Jeremy Sarnataro was an easy, no pressure experience. We were introduced to the service manager Armand Slason and our service advisor Jud White who were both incredibly knowledgable and had several years in the industry. Bucky Bethancourt in parts helped me order the Volvo booster seat that fit my daughters weight and it arrived the very next day! Jud has been available to answer questions I have had from time to time with my vehicle. When I ended up with a cracked windshield within the first few months of ownership, Jud and Armand arranged a windshield replacement for me and even set me up with a courtesy vehicle because my windshield had to be ordered and it was a weekend (cracks spread quickly in the AZ heat and as a realtor I practically live in my vehicle!). They took care of everything and were great about communication throughout. Before I knew it, it was time for my first oil change (10,000mi for Volvo's). I brought my vehicle in, received the warm welcome the service department always has and they had me in and out in no time at all! Fast forward to yesterday... I was driving on the freeway when a truck lost a bucket of paint, which splattered the entire side of my car. My first thought was "I have to call Jud to see what I should do!" He said to bring it in and they would take a look. Next thing I knew, my car was back to sparkling new and Ed had even filled my gas tank up! I cannot thank the Courtesy Volvo service department enough for all that they do (and maybe for saving me from a panic attack yesterday). From sales to service, you are not just a commission check at this dealership. They truly care about forging relationships and keeping people Volvo owners for life! I won't ever purchase a vehicle anywhere else and wouldn't think twice about bringing my vehicle elsewhere for service! I could not be anymore happy with my experience or my vehicle choice! More

Service Representative Judson White We drive farther to have Judson be our service tech. The Volvo dealership nearest to us shut down and we tried the next nearest dealership in Gilbert. We drive farther to have Judson be our service tech. The Volvo dealership nearest to us shut down and we tried the next nearest dealership in Gilbert. No one there treated us the way Jud used to at the Tempe dealership. We finally tracked Jud to the Scottsdale Volvo dealership and we drive twice as far to have him service our Volvo. He’s courteous, fair, and is always looking out for our best interests. He’s a priceless asset to Courtesy Volvo of Scottsdale. More

Great service! First time at this dealer for service on my 2015 XC70. Great service, provided honest assessment which resulted in lower charges. Timely, easy to boo First time at this dealer for service on my 2015 XC70. Great service, provided honest assessment which resulted in lower charges. Timely, easy to book. Good surroundings. Brian was great. More