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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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February 14, 2019

Helpful Service! Brian in service is very professional and trustworthy! I know that whenever I bring my car to Brian it is going to be an excellent experience. More

by Volvo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Volvo11, Thank you for the 5-star review. I was so pleased to read that Brian Lawrence has taken such great care of you by being professional and honest. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Great customer experience Judd and Brian werr Great! Professional and courteous and paid close attention to detail. The service dept fulfilled all of my needs. Great job all ar More

by JK480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

JK480, Thank you for the kind words. I was so thrilled to read that Jud White and Brian Lawrence have taken such great care of you and your car by paying attention to detail and being courteous. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Judd is awesome! Always a great experience working with Jud. I really appreciate all the hard work and how quickly they are able to get everything completed. Thanks ag More

by Beth Lindner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Beth Lindner, Thank you for the positive feedback. I was elated to read that Jud White is always so great to do business with and works hard to be efficient. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Friendly, accurate, and professional The phone call i made to set up an appointment was easy. The service rep Judd was very profesional and friendly. The work/diag was accurate. More

by LINDEWITTPALASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

LINDEWITTPALASS, Thank you for the kind words and 5-star rating. I was so pleased to read that Jud White made your service experience easy, pleasant, and professional. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Service Appointment Jud is always great to work with. He treats customers well and makes it a welcoming experience. The prices of the service is comparable to other oil c More

by Used Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Used Buyer, Thank you for the 5-star rating. I was elated to read that Jud White and the team have earned your trust and loyalty to work on your car. We look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Pleased Snow-Bird After driving cross country with my ten year old Volvo, I found exactly what was needed with an oil change at Courtesy Volvo. Thank you! More

by mjparzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Fair
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

mjparzy, Thank you for the kind words. I was so pleased to read that the service team made sure you and your VOLVO were well taken care of during your cross-country trip. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

From beginning to end - it was great! I appreciate from the time I drive in how Jud greets me and listens to the things I have questions about and let me know how long the appointment wil More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Tammy, Thank you for the positive feedback and 5-star rating. I was elated to read that Jud White takes such great care of you by making sure you feel valued, heard, and well-informed. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Exceeded expectations Well run service department with personable employees. Clear communication at all times with texting available for questions. The place is spotless. E More

by Desertdriveraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Desertdriveraz, Thank you for the positive feedback. I was thrilled to read that the service department has earned your trust and loyalty to work on your car. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Service Appt I always get Ritz Carlton like treatment from Jud on my service appointments and I will always glowingly recommend Scottsdale Volvo. I am extremely s More

by lanceeaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

lanceeaton, Thank you for the glowing review. I was over the moon to read that Jud White always gives you "Ritz Carlton-like treatment", that is absolutely what we strive for. We greatly appreciate you recommendations and look forward to helping with you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

January 14, 2019

Service Writer Jud Rocks! Jud and his staff gave us stellar service. They diagnosed a very difficult catalytic converter and computer issue, and are waiting for Volvo factory More

by Vette4lyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Courtesy Volvo of Scottsdale responded

Vette4lyn, Thank you for taking the time to leave this awesome feedback. I am always so thrilled to read that Jud White has made fixing service issues easy and worry-free. I am even more pleased to read that our Courtesy dealership has earned your trust and loyalty in service and sales. We greatly look forward to the next time we may work with you in the service drive or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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