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Courtesy Volvo of Scottsdale - Service Center
Scottsdale, AZ
380 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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380 Reviews of Courtesy Volvo of Scottsdale - Service Center
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March 28, 2019
AC not working Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the is Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. J courtesy Volvo is my go to for a service on my XC 70. Recently the air-conditioner stopped blowing cold. I brought it in. They quickly diagnosed the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. Jud kept me well updated on status. They take great care of their customers and you always know what to expect. More
by hartjl
Verified CustomerEmployees Worked With
March 23, 2019
As always- outstanding! Courtesy Volvo consistently delivers a great customer experience. Easy to do business with, extremely knowledgeable and friendly! They always keep me Courtesy Volvo consistently delivers a great customer experience. Easy to do business with, extremely knowledgeable and friendly! They always keep me abreast of what is going on and deliver on promised times. More
by Heartvolvo
Employees Worked With
Brian Lawrence
March 18, 2019
Well organized Expedited service work inspite of some issues associated with software download after installation of parts. Loaner vehicle was provided until service Expedited service work inspite of some issues associated with software download after installation of parts. Loaner vehicle was provided until service work was complete. Would return for scheduled maintenance or vehicle purchase. More
by Artnorm
March 18, 2019
Tire replacement They did an amazing job. Brian is always very helpful every time I come in and remembers me and my family every time. Thank you for the great service. They did an amazing job. Brian is always very helpful every time I come in and remembers me and my family every time. Thank you for the great service. More
by Gabbygolf
Employees Worked With
Brian Lawrence
March 18, 2019
Oil change Quick and easy, I liked the automated text messaging service and ease of drop off. The shop is always clean and appears to be organized. Quick and easy, I liked the automated text messaging service and ease of drop off. The shop is always clean and appears to be organized. More
by dgrootegoed
Employees Worked With
March 14, 2019
Oil change Service department was very fast and courteous but the service advisors need to smile more and be a little more friendly Great place to wait and get Service department was very fast and courteous but the service advisors need to smile more and be a little more friendly Great place to wait and get work done More
by liam.p.murphy.9
March 13, 2019
Glad I moved from Gilbert to scottsdale Much better experience overall. I called about a warning light and they took me right away. Fixed the issue same day at no cost. thanks Much better experience overall. I called about a warning light and they took me right away. Fixed the issue same day at no cost. thanks More
by Ps16026
Employees Worked With
Brian Lawrence
March 13, 2019
Overpaid for Everything and My Car Broke Every time my car had some issue, I brought it in. I ended up spending thousands of dollars for service with you guys over four years and my car still Every time my car had some issue, I brought it in. I ended up spending thousands of dollars for service with you guys over four years and my car still broke. Ultimately, I had to pay $700 for a repair that you did and then you told me after that I have to pay $6,600 to fix the next problem you encountered.. Car is probably worth $5,000-6,000.. So basically I paid $700 just to know that I will never fix the car.. Lost $700 and a car worth about $5,000-6,000. And of that $700, $500 was for labor!! So I think it is very unethical to charge a customer $500 for work that didn't solve the problem. I can understand paying for the parts that you replaced. I will definitely not recommend a place that treats their loyal customers like this. More
by Not Pleased
Employees Worked With
March 13, 2019
Great service I was very pleased with the professionalism of all the employees with whom I dealt. The service center itself is remarkably clean and orderly. Excelle I was very pleased with the professionalism of all the employees with whom I dealt. The service center itself is remarkably clean and orderly. Excellent service and value. More
by kerry19
Employees Worked With
Dennis Moniz
March 13, 2019
Scheduled maintenance Brian was great, communicated clearly, service was timely. Car is running great, advice on leaving the car in the garage over the summer was helpful. Brian was great, communicated clearly, service was timely. Car is running great, advice on leaving the car in the garage over the summer was helpful. More
by szients
Employees Worked With
Brian Lawrence
