Courtesy Volvo of Scottsdale - Service Center

First Service Experience at Courtesy Volvo of Scottsdale Unbelievable difference after being unhappy for many reasons, including unpleasant customer service experiences, with other local dealer’s servicing, Unbelievable difference after being unhappy for many reasons, including unpleasant customer service experiences, with other local dealer’s servicing, so switched to Courtesy Volvo of Scottsdale. Could not be happier. Beautiful modern dealership conveniently located right off the 101 Loop. Efficient scheduling and superb facilitation from Brian Lawrence, who answered all my questions fully and patiently, explained all aspects of the work when finished and made certain the car was cleaned impeccably at checkout. I am a California “transplant” and purchased my XC-60 from a dealer there with a long personal connection, but Mr. Lawrence treated me as if I purchased my Volvo from Courtesy Volvo of Scottsdale and as if I was a long-time valued customer of that dealership. This dealership is the best, and especially for women because the other dealership treats women in a truly inconsiderate manner. More

Helpful, friendly, timely Explained what and why items needed to be done; listened to issues I raised and then explained how they would be addressed. Appreciated the friendline Explained what and why items needed to be done; listened to issues I raised and then explained how they would be addressed. Appreciated the friendliness of the team More

Jud service 25,000 mile Fast, professional, and personable service. Felt well taken care of. Would recommend to anyone. BTW the word counter will not let me finish this! Anno Fast, professional, and personable service. Felt well taken care of. Would recommend to anyone. BTW the word counter will not let me finish this! Annoying More

My third service visit Armand the service manager and the mechanic he worked with finally were able to figure out my brake squeak and the engine noise. I know they were rea Armand the service manager and the mechanic he worked with finally were able to figure out my brake squeak and the engine noise. I know they were really trying to make things right after the last two times I was in and it was not fixed. They went out of their way to make sure my car was fixed and that I was happy which I was!! I appreciate their time and effort to get my car fixed and I really am enjoying it now. More

Service visit Easy to make an appointment. They took my car right in. Text application used for keeping me informed of status. Explained what they found and made re Easy to make an appointment. They took my car right in. Text application used for keeping me informed of status. Explained what they found and made recommendations if additional items needed. Very courteous and professional. More

Initial service This was my first tour service for my 2016 (new to me) Volvo XC 90. Good experience. Comfortable surroundings if you must wait. Brian was friendly and This was my first tour service for my 2016 (new to me) Volvo XC 90. Good experience. Comfortable surroundings if you must wait. Brian was friendly and accommodating More

Great service Had gone to Gilbert Volvo for a problem with my car, and not only did they not fix it, they made it worse. Scottsdale Volvo recognized the problem and Had gone to Gilbert Volvo for a problem with my car, and not only did they not fix it, they made it worse. Scottsdale Volvo recognized the problem and fixed it and thoroughly explained what the problem was. Also got an extended warranty through Scottsdale Volvo after comparing plans and prices. so much better service and fair pricing at Scottsdale Volvo. Would highly recommend! More

Terrific I trust Brian to make sure my car gets a great service. In fact, I like him so much that I followed him to courtesy Volvo from the other Volvo shop. I trust Brian to make sure my car gets a great service. In fact, I like him so much that I followed him to courtesy Volvo from the other Volvo shop. More

Courtesy Volvo Service department is top notch. I took my Volvo S60 T5 for an oil change and a maintenance check up. Everyone in the service department is very helpful and extremely courteous. I wa I took my Volvo S60 T5 for an oil change and a maintenance check up. Everyone in the service department is very helpful and extremely courteous. I was assigned to Jud who took care of everything; Vince did the test drive to properly address my concerns and answer all my questions. Nice to be greeted with a smile and to deal with people who don't waste our time. The service area is well maintained and the staff and mechanics know and love their Volvos! I recommend Courtesy Volvo of Scottsdale Service department very highly, and I would even take my other vehicle to these guys!!! More

AC not working Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the is Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. J courtesy Volvo is my go to for a service on my XC 70. Recently the air-conditioner stopped blowing cold. I brought it in. They quickly diagnosed the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. Jud kept me well updated on status. They take great care of their customers and you always know what to expect. More