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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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November 15, 2019

Well Taken Care Of Brought my car in for front brakes. Judd was my service advisor and he was attentive and explained what would be done in great detail. More

by sandthicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for taking your time to give us a five-star review! I really do appreciate it. I am glad that Judd was able to help you out by being so attentive and explaining the process. We hope to see you again for any future service needs you may need. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 15, 2019

Fantastic!!! Fantastic customer care and focus. Jud White is the best!!! As long as Jud is at Volvo ... I will own a Volvo. Jud has serviced my car for the last 2 More

by Daniel Greenlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Courtesy Volvo of Scottsdale responded

Daniel, WOW! It is great to see that we have such great, loyal customers. I love to hear that Jud has been nothing but the best for you and you car. We hope to continue to work with you. Thank you. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 14, 2019

First of all the customer is exelente, feed backs is great. Feed back is great customer service is always 100% ... makes you feel at home and always answer any questions . Andy is always making that extra st More

by Monica garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Blade, Andy Sammis
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

That is the Courtesy Way! Thank you for such an uplifting review. We go above and beyond for our customers to guarantee 100% satisfaction. I am glad that both Nate and Andy took great care of you. We look forward to seeing you again soon. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 13, 2019

Service Visit Very happy with the service provided on this non-scheduled service visit. I believe they treated us as a valued customer. I would highly recommend Co More

by Wasskilano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

WOW! What a significantly noble review! Thank you for all the kind words, we do greatly appreciate it. I am glad to know that we are taking care of you the Courtesy Way. We are thrilled to read that Armand and the team was able to assist you! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 12, 2019

Armand is my lifesaver Armand was the best service representative that I spoke to from Volvo. His call to check on how my car was and especially how I was was very much appr More

by Salvadorzarate33
Customer Service
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review. I was elated to read that the team and Armand made sure your felt well taken care of by being kind, organized, and persistent. We look forward to the next time we may work with you. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 11, 2019

Worked in with no appointment I just showed up with no appointment due to my mistake. But they worked me in right away and took care of me. I think the service manager was Andy. It More

by williamhyland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 14, 2019 -

Courtesy Volvo of Scottsdale responded

I am glad that we were able to get you taken care of even without an appointment. We value all our customers and we do everything we can to keep them all satisfied. Thank you for a great review. We hope to see you soon again for any future services. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2019

Excellent Service Couldn’t ask for better service. Excellent at communication. True to it’s name, very courteous and makes every effort to make sure that your vehicle More

by Laara Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the positive feedback. I was happy to read that Andy Sammis has earned your trust and loyalty to service your car. We look forward to the next time we may work with you. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2019

Outstanding service! Very satisfied and would recommend highly. The issue with the Throttle Assembly was not found by any other service centers and greatly improved the car performance. More

by Axe4000
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a positive review and the kind words. I was glad to know that Jud White took excellent care of you. We look forward to seeing you next time. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 01, 2019

Piece of cake Easy, convenient scheduling allowed me to drop my car off before work and take a loaner vehicle for the day. All repairs were covered under warranty a More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review. I was elated to read that the team made sure your felt well taken care of. It is always very convenient to get everything done in such a timely manner. Thank you for choosing Courtesy Volvo for all your service needs. We hope to see you again. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 01, 2019

communication disconnect I had a need for completion to be as quick as possible. Due to a disconnect between mechanic and administration there was an expanded period I had to More

by ?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judd
Nov 07, 2019 -

Courtesy Volvo of Scottsdale responded

I am glad to hear we did everything we could to make things run as smoothly as possible! We look forward to earning your business in the future again. Thank you for the 5-star review! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

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