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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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November 27, 2019

Outstanding service Andy went above and beyond the service call to show me how several key features associated with the electronics of the vehicle worked. He was not rus More

by rbrittain8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 27, 2019 -

Courtesy Volvo of Scottsdale responded

Justin - Customer service is our priority and we are thrilled this came through during your experience working with Andy! Thank you for coming to Courtesy Volvo of Scottsdale for your auto service needs.

November 24, 2019

Great Service I had an issue with a recently purchased vehicle and Brock and Andrew handled it and took ownership!Great Service! Less than 24 hour turn around More

by JamieP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Roulier
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for working with us, Jamie! We are glad to hear that you're a satisfied customer. Safe driving out there!

Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

I am truly sorry that there was in issue in the first place. I am glad that you were kind enough to give us a second chance and prove to you that we will do everything in our power to deliver 100% satisfaction. I hope everything was resolved in a professional manner. If you have any other questions or concerns please feel free to reach out to us. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 23, 2019

Thank you fir the great customer servuce! Thank you for your service, much appreciated. It was quick and perfect. Happy holidays and I wish u much sales. Thanking you again Much appreciate More

by SCHMIDT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you very much for your 5-star review! We appreciate the opportunity to earn your business and hope to work with you again soon at Courtesy Volvo of Scottsdale!

Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Oh what a joyful review! Thank you for such kind words. We wish you a nothing but loving, cheerful holidays. We look forward to working with you! Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 22, 2019

Excellent service My service agent Andy, was very personable and professional. My car was serviced in a very timely manner. The waiting area was very clean and comfort More

by tdboat247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for the positive feedback about our service and facilities! We are glad to hear that your recent visit was such a success. Hope to see you next time at Courtesy Volvo of Scottsdale!

Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such a positive review and the kind words. I was glad to know that Andy took excellent care of you in a timely professional manner. We look forward to seeing you next time. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 20, 2019

Excellent experience Service was awesome, Andy took great care of me and looked up my car's service history and advised what it needed. They ordered a Lyft too and from my More

by SAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

For you to say "Best service experience" makes our day! We are so glad that Andy provided helpful suggestion for your vehicle and that the Lyft service made the process convenient. Thank you for coming to Courtesy Volvo of Scottsdale!

November 20, 2019

Service+Sales I purchased my vehicle about 4 months ago from Courtesy Volvo of Scottsdale. I have since serviced my car here twice and both times was treated extrem More

by A.M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

It's great to hear that you've enjoyed your visits with us at Courtesy Volvo of Scottsdale! Thank you for trusting us with all of your auto service needs and for recommending us. We look forward to our continued relationship.

November 20, 2019

Love the Service Center - hate the car. The car has not been as well made as my previous Toyota- would probably not get another Volvo. But this Service Center is wonderful. Honest, nice to w More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for your kind feedback about our service! If there is anything further we can do to improve your experience, please let us know. We hope you have a great day!

November 19, 2019

Volvo Service! I absolutely love this place! Let me re-word that this place and everyone employed. I get excited and look forward to every 10k miles to bring my car More

by akindred03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Courtesy Volvo of Scottsdale responded

What a smashing review. Thank you for all the kind, generous words. I am glad that Jud and the whole team provides you with the best service. Thank you for being such a loyal customer, we hope to see you again soon for future service needs. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 19, 2019

Quick Fix Just needed 60,000 mile service, batteries, and a minor thing or two. Quick, friendly, quality work, but the batteries cost a fortune! Overall, a gre More

by Blue Horseshoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Courtesy Volvo of Scottsdale responded

WOW! What a great review! I am glad that we were able to get all the minor things fixed up for you. Thank you for choosing Courtesy Volvo for all your service needs. Regards, Jason Church General Managar Courtesy Volvo of Scottsdale

November 18, 2019

Great Service Jud and service felt. were excellent. Car done on time, washed and ready to go. I will be back for all my Servise needs. Thank you. More

by Desertweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianna
Nov 18, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such an awesome 5-star review. I am glad that Jud and the team were able to service your car in a timely manner and get it washed for you. We hope to see you soon for future service needs. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

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