Courtesy Volvo of Scottsdale - Service Center

Tow Cover Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the c Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the correct part. if dealership had the part as I was told via phone the day before it would have been a 5 star service. Got the job done same day in the end, but with more time/effort than should have been needed. Again Andy was really great. More

Very good service from Andy and staff. Accommodating. Kind staff. Quick. The only thing I'd change is the ride program. The cars used for rides were very old, beat up, unclean vehicles th Accommodating. Kind staff. Quick. The only thing I'd change is the ride program. The cars used for rides were very old, beat up, unclean vehicles that don't match the quality of Volvo dealership. More

Always good I don’t know what to say, really...the service is just like the car...it’s just done well. It’s a normal waiting room with snacks, though there is a I don’t know what to say, really...the service is just like the car...it’s just done well. It’s a normal waiting room with snacks, though there is a small room suitable for work. Husband said it was better than his office. Service is displayed on a time board and the bays are visible...husband remarked “God, it’s always so CLEAN back there. I’ve never seen a service department so clean before.” The work is always done and the prices aren’t unreasonable. When the bill came, the husband said “That’s not as bad as I thought it’d be”. When we were on our way out, he kept the comments coming...”Theyre so personable, like old friends...how often ARE you here?!” Husband has also been driving chevys. Poor husband. (Slowly but surely, They’re repairing him too.) More

Good experience I have always had a good experience here. Jud handled everything for me, including loaner car. Will continue to use Courtesy for my 2012 wagon I have always had a good experience here. Jud handled everything for me, including loaner car. Will continue to use Courtesy for my 2012 wagon More

I love my XC 60 I had a great experience with my recent lease of an XC 60 at courtesy Volvo Scottsdale. Ben and Brock were fair and upfront with the numbers and I go I had a great experience with my recent lease of an XC 60 at courtesy Volvo Scottsdale. Ben and Brock were fair and upfront with the numbers and I got a great vehicle! Jud in Service was also very friendly and timely with getting the computer system updated. I would recommend this dealership! More

Personal experience Great service, made sure I had everything I needed while my car was being serviced. I never felt like another number, I felt like they cared about me. Great service, made sure I had everything I needed while my car was being serviced. I never felt like another number, I felt like they cared about me. More

Well taken care of The service center reps were prompt and helpful. The valet service is a really nice amenity too. The facilities were immaculate, both sales and servi The service center reps were prompt and helpful. The valet service is a really nice amenity too. The facilities were immaculate, both sales and service More

They stand behind their work Their customer service in the service department is outstanding. My Volvo's overhead lights stopped working and I brought it in for a fix. They found Their customer service in the service department is outstanding. My Volvo's overhead lights stopped working and I brought it in for a fix. They found a short, replaced a fuse, and all seemed well. The lights stopped working again about 2 weeks later and I brought it back. They spent 2.5 days following every possible connection, even through the headliner, to ensure they finally fixed it. I appreciate that they went above and beyond, and for no charge. These guys really stand behind their work. More

Outstanding!!!!!!!!!!! I couldn’t be there I was out of town and my wife had to bring our Volvo in for service Judd our service tech treated her with the upmost respect and I couldn’t be there I was out of town and my wife had to bring our Volvo in for service Judd our service tech treated her with the upmost respect and walked her thru the entire service process we had two bad tires on the front of our car looking at them from the outside they still looked brand new but on the inside of the tire was worn badly and bubbling Judd brought my wife out to the service area and showed her the damage instead of just saying to her you have bad tires we replaced them I liked that Volvo and Judd in particular were very professional and I would recommend their services to anyone already have as a matter of fact my name is James Jackson a Volvo owner and a courtesy Volvo service customer for life More

I go there just because of Jud Thank you Jud. I only go to this dealer because of Jud. He is a true pleasure to work with. Thanks for your support and dedication. Thank you Jud. I only go to this dealer because of Jud. He is a true pleasure to work with. Thanks for your support and dedication. More