Courtesy Volvo of Scottsdale - Service Center

Excellent first service experience Purchased our XC40 in May so this was the first service experience. Easy check in process and was able to make my way to the customer lounge and got Purchased our XC40 in May so this was the first service experience. Easy check in process and was able to make my way to the customer lounge and got connected to the Wi-Fi. Was able to get my work done while I waited. Service was perfect and timing was about spot on. Overall very good experience. More

Thanks for the personalized service I am visiting from out of town. Service rep was willing to speak with my mechanic in California to decide what I needed to get back to California wher I am visiting from out of town. Service rep was willing to speak with my mechanic in California to decide what I needed to get back to California where we could complete work needed. More

Happy customer! Our service advisor Jud is the best! Always friendly, informative and gives great feedback/advice. I have a car with 100k miles and want to have it m Our service advisor Jud is the best! Always friendly, informative and gives great feedback/advice. I have a car with 100k miles and want to have it many more years. Feel good about that with their team helping to keep my XC90 running its best! More

Improved service Not only did my repair take 6 days longer than I was told, but this service center tried to get $600 from me for the repair claiming that I didn’t hav Not only did my repair take 6 days longer than I was told, but this service center tried to get $600 from me for the repair claiming that I didn’t have a warranty, when after I checked with another dealership, I did have a warranty. The service was done correctly in the end, but the treatment I got and the hoops I had to jump through to get it done were ridiculous. This dealership is shady and unreliable, and I will never be taking my car here for service again. Update: The managers at Courtesy Volvo and Kyle made my experience better after they worked hard to amend my bad experience. I was contacted promptly and efficiently, and was cared for as a customer. In addition to monetary compensation, I was guaranteed a better service experience in the future. I appreciate their thoroughness in making right with their customers! More

Service maintenance Andy was awesome, on top of his game. He really knows how to take care of the customer needs and explains everything very well for me. Andy was awesome, on top of his game. He really knows how to take care of the customer needs and explains everything very well for me. More

Satisfied with my purchase After seeing the movie Crazy People, I always wanted a Volvo. Now that I have one, I feel like I'm part of an elite group and the service in which I After seeing the movie Crazy People, I always wanted a Volvo. Now that I have one, I feel like I'm part of an elite group and the service in which I have had since obtaining the car only solidify that I'm part of an elite group. From sales, to finance, to service, I can't say I have had a bad experience. More

Fantastic service! My Service Advisor was professional and knowledgeable. He listen and went above and beyond to make sure that the items I wanted checked were checked. My Service Advisor was professional and knowledgeable. He listen and went above and beyond to make sure that the items I wanted checked were checked. He kept me informed of all repairs. More

Excellent Service The service at Courtesy Volvo was great from start to finish. Kyle asked all the right questions to help identify my car’s issues and kept me informed The service at Courtesy Volvo was great from start to finish. Kyle asked all the right questions to help identify my car’s issues and kept me informed throughout the process. My car was ready on time when promised and is running great again. More

Excellent Service There are many Volvo dealerships in Phoenix, but I choose Courtesy Volvo Of Scottsdale for their excellent service, friendliness and comfort. What won There are many Volvo dealerships in Phoenix, but I choose Courtesy Volvo Of Scottsdale for their excellent service, friendliness and comfort. What won me over was Andy in the Service Department and the complimentary coffee. THANKS COURTESY VOLVO! More

Oil change visit was great Because Judd and staff are the best. Easy to work with. Now a my needs and concerns. Worked with Judd for years. Most helpful. Thanks Because Judd and staff are the best. Easy to work with. Now a my needs and concerns. Worked with Judd for years. Most helpful. Thanks More