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Courtesy Volvo of Scottsdale - Service Center

Scottsdale, AZ

4.6
379 Reviews

379 Reviews of Courtesy Volvo of Scottsdale - Service Center

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January 15, 2020

I have never had such a great experience with a car dealership service center. Jud was great to work with and I'm happy I purchased my Volvo. More

by jjdavis84
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are happy to hear that you had a great experience working with our team at Courtesy Volvo of Scottsdale. We will certainly let Jud know that you appreciate his help!

January 15, 2020

It took a couple of visits but the problem with my rear hatch was ultimately diagnosed and corrected. Thank you, Andy, for taking care of me! More

by Christine
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jan 16, 2020 -

Courtesy Volvo of Scottsdale responded

Christine - We are so happy to hear that your vehicle is back in topnotch condition. Thank you so much for taking the time to review Courtesy Volvo of Scottsdale! If any future issues should arise, our team will be here to help.

January 15, 2020

Excellent check in and getting me through the process. Call for Uber transport. Seamless service in and out the door. Repairs completed timely and XC90 clean. Well done Andy! Thx More

by csmitty2
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jan 16, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are pleased to hear that Andy and our team provided the seamless service that we strive for at Courtesy Volvo of Scottsdale. We hope to see you and your Volvo XC90 again sometime!

January 13, 2020

As always, my service experience was absolutely fantastic! Jud as is typical was extremely helpful throughout the entire service process. It really is a pleasure to work with this team. More

by Heartvolvo
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Courtesy Volvo of Scottsdale responded

There is nothing we love more than hearing that our customers enjoy their time with us at Courtesy Volvo of Scottsdale! Thank you so much for rating us five-stars and giving a shout out to Jud.

January 10, 2020

Always the very best of service with Andrew Sammis. I feel very valued when I am in your Service Department and have found a new home in Courtesy Volvo More

by beththiel
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jan 10, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the review! We strive to ensure that all our customers feel valued here at Courtesy Volvo of Scottsdale, and it means a lot to know that we hit the mark. We will certainly let Andrew know that you enjoy working with him!

January 10, 2020

I have enjoyed great service with courtesy for a number of years. What happened wasn’t the dealership fault but Volvo as a whole. I needed headlights and they are shipped in not stocked. And are five or m More

by BONNIEBROWN1952
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Chad
Jan 14, 2020 -

Courtesy Volvo of Scottsdale responded

Bonnie, We appreciate your feedback and will be sure to express your concerns with the manufacturer. We'll be sure to keep you updated with the status of the lights. Thank you for complimenting our efforts and our new valet service.

January 08, 2020

Courtesy Volvo always delivers top notch service. They are honest and thorough. Judd always takes care of me. Keeps me updated on Progress and finishes all repairs in a timely manner. More

by ReneeLea
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! It means a lot to hear you say that our team at Courtesy Volvo of Scottsdale delivers top-notch service. We will certainly let Judd know that you appreciate the help!

January 08, 2020

This is the first time worked with Andy. He was very knowledgeable and answered all our questions. He was also courtesy and let us know the process of the work being done. More

by John S
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jan 09, 2020 -

Courtesy Volvo of Scottsdale responded

John - It's wonderful to hear that Andy left a great first impression. Thank you so much for trusting us with your vehicle! We really appreciate you taking the time to share this feedback. Hope to see you next time at Courtesy Volvo of Scottsdale.

January 02, 2020

Great SERVICE Always taken care of, even though it’s not a Volvo. Very prompt, honest and they do great work. Would recommend this dealership to anyone!! More

by Candies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Jan 02, 2020 -

Courtesy Volvo of Scottsdale responded

Thank you for the 5-star review! We are pleased to hear that we provided the prompt and honest service we strive for at Courtesy Volvo of Scottsdale. We look forward to your next visit!

January 02, 2020

Timely, accurate, and detailed As usual, Volvo service is second to none. I have been a Volvo owner a long time and their service center is one of reasons why I choose Volvo. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jan 02, 2020 -

Courtesy Volvo of Scottsdale responded

Susan, we're honored to receive your wonderful feedback. We appreciate you sharing your experiences and recognizing our team's efforts to consistently provide our guest's excellent service. Thank you for being a loyal customer of Courtesy Volvo of Scottsdale - we are all grateful for your business.

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