Courtesy Volvo of Scottsdale - Service Center

Great service visit. Everyone was pleasant and knowledgeable. Facility was spotless. Both Andy my service advisor and Morgan the tech support person were five star. knowledgeable. Facility was spotless. Both Andy my service advisor and Morgan the tech support person were five star. More

Andrew and his team did a dynamite job. Kept me informed and provided detailed information about prognosis of my car, showed me what needed to be fixed on my car. The guy who worked on my car, I don’t remem and provided detailed information about prognosis of my car, showed me what needed to be fixed on my car. The guy who worked on my car, I don’t remember his name did a great job as well. More

Friendly, efficient. Great service, overall team was great to work with. Did keep the car for two days while waiting for a part? Andy is the best! Great service, overall team was great to work with. Did keep the car for two days while waiting for a part? Andy is the best! More

Friendly and helpful. No problems with staff. Has been reliable also and therefore; I continue to go there for car maintenance. Hopefully, this experience will continue. reliable also and therefore; I continue to go there for car maintenance. Hopefully, this experience will continue. More

Great job by Jud. We love our Volvo! Glad the dealership is so close to our office. Make getting regular maintenance a breeze! Couldn’t be happier! job by Jud. We love our Volvo! Glad the dealership is so close to our office. Make getting regular maintenance a breeze! Couldn’t be happier! More

Have had to take my vehicle in three times for an issue covered by warranty. Each time, the crew is very efficient. However, they still haven’t fixed the problem. I think this will require some more in-dep covered by warranty. Each time, the crew is very efficient. However, they still haven’t fixed the problem. I think this will require some more in-depth troubleshooting that may be beyond the experience level of the mechanics. Not sure. More

Judd always does a great job. Never too busy to explain all the details of the proposed service. Very courteous, pleasant and never rushed leaving me with any questions. He is a gem. all the details of the proposed service. Very courteous, pleasant and never rushed leaving me with any questions. He is a gem. More

Jud always does a great job making sure my XC90 keeps running. I had an issue with a window not going back up. Although it was expensive to fix I appreciate Jud ordering the part and fixing it the next d running. I had an issue with a window not going back up. Although it was expensive to fix I appreciate Jud ordering the part and fixing it the next day More

Jud was great as usual! Service was completed earlier than promised. Was able to get a last minute appointment on Friday and car was done by 11 on Saturday. than promised. Was able to get a last minute appointment on Friday and car was done by 11 on Saturday. More

We started coming to Courtesy Volvo with our car when we moved to Az. Since, we've purchased a new XC60 and recently a S60 sedan after our 2012 S60 was totaled. We had amazing customer service from previous moved to Az. Since, we've purchased a new XC60 and recently a S60 sedan after our 2012 S60 was totaled. We had amazing customer service from previous purchase with Jake. The last purchase was very disappointing with Sean. After agreeing to the purchase we saw Drew, who is amazing, but Sean went to another couple and we were 'handed off' to another salesman. I know he was new, but we've never been treated like that at Volvo or Mercedes dealerships! My husband comes in and everyone says hello and the service dept is wonderful!! My husband was in last Friday and Sean just walked right past him without a greeting...not smart business on his part. He certainly won't have our return business but others there will..he has alot to learn in the customer service aspect of selling automobiles! As a dealership 99% is great business! More