Courtesy Palm Harbor Honda

We were extremely disappointed in the way that Ty Robinson and his manager Laura Hunter dismissed our disappointment with the new Honda Odyssey that we purchased. We loved the remote start that came Robinson and his manager Laura Hunter dismissed our disappointment with the new Honda Odyssey that we purchased. We loved the remote start that came standard on our Chrysler Town and Country. When buying a new Honda minivan, we asked to have the remote start installed for $500. Immediately after installation, we realized that the Honda remote start is extremely poorly designed. Once the car is started, it cannot be opened unless the remote start is turned off. For our family with young children in Florida, this makes no sense. Within 24 hours we called the dealership and spoke with Mr. Robinson who had sold us our car and asked if we could return the product due to our disappointment in the design. We were told that since it did remotely start the car, they would not return it and the poor design was now our problem. We expect after spending $38,ooo+ on a new car that the dealership's response would be one seeking to do what they could to make us happy with our new purchase. Instead Ty and his manager Laura Hunter minimized our complaints, dismissed our disappointment with the new car, and told us there was nothing they could do. Even if they were willing to let us be disappointed with Honda's poor product so that the dealership didn't have to eat the $500 it would cost to refund our money, their attitude and poor efforts at customer service were beyond disappointing. We do not recommend the Odyssey to anyone. Our experience with our Town and Country was much better and offered more features at a lower price. Chrysler does not offer an 8th seat or we would not have even looked at the Odyssey. More

The performance of John Martz(Sales/Leasing)and the overall Service staff makes this an outstanding Honda dealership to work with, even for a Honda dealership. overall Service staff makes this an outstanding Honda dealership to work with, even for a Honda dealership. More

Chris Tighe is the best salesman! He is patient and is not all over you trying to force you to buy. He kept trying to help me in my complicated credit situation and I ended up with a great car that I love not all over you trying to force you to buy. He kept trying to help me in my complicated credit situation and I ended up with a great car that I love! More

This was my second purchase from Courtesy Palm Harbor Honda and one of the most pleasurable new car buying experiences I have ever had. The sales person Johnny Barlas was very personable and knowledgeabl Honda and one of the most pleasurable new car buying experiences I have ever had. The sales person Johnny Barlas was very personable and knowledgeable. His great attitude and low pressure sales approach is what all sales people should model! I have to say that everyone else I have dealt with at the dealership from sales management, finance, service, and the parts department have also been great to deal with. Thanks for such a wonderful car buying experience. I will remain a loyal customer! Paul Andrews Palm Harbor, FL More

I had a great experience with Laura Hunter and Chris Tighe. They were very thoughtful and considerate and took their time to show me the ropes of how to better my experience in a new 2012 Honda Civic. I Tighe. They were very thoughtful and considerate and took their time to show me the ropes of how to better my experience in a new 2012 Honda Civic. I definately recommend this dealership as an ideal place to buy a Honda, the service was great and staff were very friendly. More

Excellent customer service. Glenn took his time to explain everything about the CR-V we were thinking of buying. My wife and I never felt any pressure to purchase. and cutos to Andrea the finance guy explain everything about the CR-V we were thinking of buying. My wife and I never felt any pressure to purchase. and cutos to Andrea the finance guy. More

John Martz, worked with me in turning my leased Honda Odyssey and leasing a 2012. He did the research, and had the car waiting on me when I came in. Everyone was courteous and went out of their way to Odyssey and leasing a 2012. He did the research, and had the car waiting on me when I came in. Everyone was courteous and went out of their way to treat me special. This is my second car I have leased through Palm Harbor and I have sent many referrals to them and will continue to do so. I enjoy the service dept. They are never to busy to answer any question. More

I had a great experience with Chris Tighe who kept in excellent contact with me through the buying process and was willing to deliver the color car of my choice to me that day, although it was located at excellent contact with me through the buying process and was willing to deliver the color car of my choice to me that day, although it was located at another dealership. Chris went out of his way to work with me on the price I wanted and was above board on all fees. I had a great experience and would recommend Chris to my family and friends. More

I was on a marathon for 3 days to find a car. After visiting 8-10 other dealerships, I came back to Courtesy of Palm Harbor because of the extremely nice, non-pressure salesman that I met, Chris Tighe. visiting 8-10 other dealerships, I came back to Courtesy of Palm Harbor because of the extremely nice, non-pressure salesman that I met, Chris Tighe. He made purchasing my new car one of the best experiences I've had with car salesman. I love my new 2012 Honda Accord and would highly recommend Chris to my friends, colleagues and anyone who is in the market for a new or used car. More

these guys are a bunch of liars. say one thing agree to one the change it. all they do is waste your time and try to lure you in higher interest rates and have so many hidden fees and costs. you go there a one the change it. all they do is waste your time and try to lure you in higher interest rates and have so many hidden fees and costs. you go there and spend 5 hours of your time for nothing. would not recommend these guys to anyone. More